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We offer free shipping to every province and territory in Australia.
We offer free standard shipping throughout the Australia with no minimum spend. All orders include tracking for a smooth and reliable delivery experience.
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Beauty & Personal Care items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
You should expect to receive your refund within four weeks of giving your package to the return shipper, although in many cases refunds are processed sooner. This timeframe includes the transit time for us to receive your return from the carrier (5–10 business days), the time it takes us to inspect and process the returned item once received (3–5 business days), and the time required for your bank to complete the refund request (5–10 business days).
If you need to return an item, simply contact us at cevraaustralia@gmail.com and our team will guide you through the return process.
We will notify you via email once we have received and processed the returned item and your refund has been issued.
Deliveries to outer and remote regions of the Australia may experience seasonal delays due to severe weather conditions or limited carrier availability. We appreciate your understanding and kindly ask that you allow additional time for your order to arrive safely.
Vrose Flosi Zig Zag Headbands are flexible comb-style headbands that hold hair back comfortably without pinching, built to fit all hair types and deliver a 90s-inspired slicked-back look.
These lightweight, resin zig-zag headbands come as a 2-pack in classic black and tortoise shell and combine durable materials with a gentle, even grip. Designed to replace stiff plastic bands and bulky fabric options, they bend to fit different head shapes and textures while using long wavy teeth to tame flyaways and add subtle lift. Ideal for daily routines, workouts, or retro styling, they strike a balance between function and vintage flair.
The Vrose Flosi headbands use a smooth, wavy-tooth profile and rounded tips to spread pressure more evenly across the scalp, reducing localized pinching behind the ears. Their composite PC+ABS construction flexes to accommodate head size rather than forcing a rigid shape.
Yes — the zig-zag tooth pattern is engineered to grip hair without aggressive snagging, making it suitable for straight, wavy, curly, fine, and thick textures. Whether you wear short crops, shoulder-length cuts, or long hair, the teeth smooth flyaways and help shape slicked-back or pushed-back styles.
Vrose Flosi upgraded the material blend to provide more flexibility and strength than standard drugstore plastic bands, reducing the risk of breakage with everyday use. The two-color pack also offers practical styling options for casual and polished looks without frequent replacement.
To create a slicked-back style, comb hair back and position the band where you want the hairline to sit, then gently push the band toward the crown so the teeth hold the hair in place. For a 90s zig-zag silhouette, angle the band slightly or push small sections forward to emphasize texture and volume.
Who this is for: Anyone seeking a comfortable, durable alternative to stiff plastic or bulky fabric headbands — from teens and commuters to gym-goers and style-minded shoppers who like a low-effort 90s aesthetic. These headbands suit people who want a pain-free hold, need reliable hair control for active days, or appreciate a small retro accessory to complete streetwear and polished outfits. The unisex neutral colors and practical two-pack make them a convenient gift or everyday essential for a wide range of hair types and daily routines.
Q: Are these headbands suitable for thick, curly hair?
A: Yes. The long wavy teeth and flexible PC+ABS blend grip thick or curly hair without excessive tugging or tangling.
Q: Do they cause pain after hours of wear?
A: They’re designed with rounded tips and an even pressure spread to minimize headaches during extended use.
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Beauty & Personal Care items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
To be eligible for a return, your item must be in the same condition that you received it — unopened, unused, with all original packaging, safety seals intact, and all included accessories. For hygiene and safety reasons, opened or used beauty, skincare, haircare, fragrance, makeup, nail, tattooing, and personal care items cannot be returned.
You will also need your receipt or proof of purchase.
To start a return, contact us at cevraaustralia@gmail.com
All approved returns must be sent to the following address:
Cerva Australia – Returns Department
2601 E 28th St, STE 005
Signal Hill, California
United States
If your return is accepted, you will receive a prepaid return shipping label (when applicable) along with detailed instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
You can always reach us at cevraaustralia@gmail.com for any return questions.
Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, incorrect, leaking, broken, or arrives with missing components. We will evaluate the issue and make it right.
For seller-caused issues (damaged, defective, incorrect, expired), Cerva Australia will cover the return shipping cost.
For safety and hygiene reasons, the following items cannot be returned:
If you are unsure about your item’s return eligibility, please contact us before sending it back.
Exchanges are only available for unopened items that arrived damaged, defective, incorrect, or expired. The fastest way to receive the item you want is to return the original (if eligible) and place a new order once your return is approved.
If your order is shipped into the European Union, you have 14 days to cancel or return the item for any reason. However, Beauty & Personal Care items must still be unopened, unused, with all seals intact, and in their original packaging.
Once we receive and inspect your return, we will notify you whether the refund was approved. If approved, your refund will be processed to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at cevraaustralia@gmail.com
ORDER PROCESSING TIME
All orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or Australia public holidays will be processed on the next business day.
If there is any delay in preparing your order, we will notify you promptly by email.
SHIPPING TIME
Cerva Australia ships exclusively within the Australia (England, Scotland, Wales and Northern Ireland).
Standard delivery: Total delivery time is approximately 5 business days (2–3 days processing + delivery).
Remote or outlying regions: 6–10 business days due to distance, weather conditions and limited carrier routes.
Deliveries to areas such as the Scottish Highlands and Islands, Isle of Man, Channel Islands and certain rural postcodes may take longer because of seasonal and logistical factors.
We always strive for timely deliveries, but once a parcel is handed to the courier, Cerva Australia is not responsible for carrier delays, customs checks or weather-related disruptions.
SHIPPING CONFIRMATION AND TRACKING
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your shipment.
Tracking details typically become active within 24–48 hours after dispatch.
SHIPPING RATES
Standard shipping within the Australia is free on all orders.
Expedited or express delivery options may be available at checkout for an additional fee depending on your location and chosen courier.
ADDRESS ACCURACY
Please ensure your shipping address is complete and accurate before placing your order. Cerva Australia is not responsible for delays, lost shipments or delivery issues caused by incorrect or incomplete addresses (including wrong house numbers, postcodes or flat numbers).
DAMAGED OR LOST PACKAGES
If your order arrives damaged, please contact us immediately at cevraaustralia@gmail.com with clear photos of the outer packaging and the damaged contents. We will review the case and work to resolve the issue as quickly as possible.
If your parcel is marked as “delivered” by the courier but you have not received it, please first:
Check with neighbours or building reception/concierge
Verify the shipping address used during checkout
Contact your local delivery office or courier depot
If the issue continues, email us and we will help you open an investigation or claim with the carrier.
INTERNATIONAL SHIPPING
At this time, we only ship within the Australia. We may expand our shipping coverage to international destinations in the future.
CONTACT
If you have any questions about shipping, please contact us at: cevraaustralia@gmail.com
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