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Free standard shipping throughout Australia, with no minimum spend.
We offer free standard shipping throughout Australia with no minimum spend. All orders include tracking for a smooth and reliable delivery experience.
For a damaged, faulty, incorrect or expired item, contact cevraaustralia@gmail.com. Read the return policy. Your Australian Consumer Law rights are not limited by the store's hygiene exclusions or 30-day window.
Deliveries to outer and remote regions of the Australia may experience seasonal delays due to severe weather conditions or limited carrier availability. We appreciate your understanding and kindly ask that you allow additional time for your order to arrive safely.
Then I Met You Living Cleansing Balm is a sorbet-textured, vegan cleansing balm that melts into an oil to remove makeup, sunscreen, and excess sebum while rinsing away clean without leaving residue.
This award-winning first-step cleanser from founder Charlotte Cho transforms your cleansing ritual with a lightweight, nutrient-rich formula. It begins as a soft balm and becomes a silky oil on contact, dissolving stubborn, oil-based impurities like long-wear makeup and sunscreen. Key plant oils—seaberry (sea buckthorn), olive, and grapeseed—supply fatty acids and antioxidants to support the skin barrier while leaving skin feeling hydrated, not stripped.
The balm uses lipid-friendly oils that bind to and lift oil-based products from the skin’s surface. As you massage the sorbet texture, the balm emulsifies and breaks down waterproof formulas, allowing them to rinse away without tugging the skin.
Then I Met You centers the formula on seaberry (sea buckthorn) oil, rich in antioxidants and fatty acids that help nourish and protect. Complementary oils—olive and grapeseed—plus vitamin E and persimmon extract offer calming, brightening, and antioxidant properties without harsh surfactants.
The formula is designed to be non-stripping and lightweight, removing pore-clogging oils while maintaining hydration. Free from polyethylene, mineral oil, alcohol, silicones, parabens, synthetic dyes, and synthetic fragrance, it aims to minimize irritation for many skin types, including sensitive and acne-prone skin.
The balm’s sorbet-like texture provides a smooth, indulgent massage experience and a subtle aromatic lift from rosemary and grapefruit notes. It turns routine cleansing into a calming ritual while leaving skin soft and balanced.
Who is this for? If you want an effective first-step cleanser that removes makeup and sunscreen without drying or leaving an oily residue, this balm is suitable for all skin types. It’s especially helpful for anyone who wears daily sunscreen or long-wear makeup, prefers a gentle, nourishing cleanse, and values vegan, award-winning skincare crafted to support barrier health and a sensorial cleansing experience.
Olea Europaea (Olive) Fruit Oil, Vitis Vinifera (Grape) Seed Oil, Cetyl Ethylhexanoate, PEG-20 Glyceryl Trii-sostearate, PEG-8 Isostearate, Cera Microcristallina (Microcrystalline Wax/Cire Microcristalline), Hippophae Rhamnoides (Sea Buckthorn) Oil, Ceresin, Synthetic Wax, Orbiignya Oleifera Seed (Babasu) Oil, Diospyros Kaki (Persimmon) Fruit Extract, Aniba Rosaeodora (Rosewood) Wood Oil, Citrus Paradisi (Grapefruit) Peel Oil, Rosemarinus Officinalis (Rosemary) Leaf Oil, Tocopheryl Acetate, 1,2-Hexanediol, Bis-Diglyceryl Polyacyladipate-2, Ethylene/Propylene Copolymer
Q: Can I use the cleansing balm on sensitive skin?
A: Yes — its gentle, non-stripping formula is designed for sensitive types, free from harsh sulfates and synthetic fragrances.
Q: Do I need a second cleanser after using this balm?
A: A water-based second cleanse is recommended if you use active treatments, but the balm alone removes makeup and sunscreen effectively.
Free standard shipping within Australia, with no minimum spend. Delivery estimates are explained in our shipping policy.
Read the return policy for eligibility and instructions. Australian Consumer Law rights are not limited by a 30-day window, hygiene exclusions or whether an item has been opened. Contact cevraaustralia@gmail.com about a product problem before arranging a return.
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