The Ordinary masque front packaging showing brand and tube for easy identification and trust
Close-up of the masque texture displaying charcoal-grey clay for visible clarifying action
Model applying The Ordinary masque to cheek illustrating deep-cleaning routine benefit
Tube next to common objects showing The Ordinary masque 1.7 fl oz size for scale
Ingredient label of The Ordinary masque highlighting salicylic acid and clay benefits
The Ordinary masque front packaging showing brand and tube for easy identification and trust
Close-up of the masque texture displaying charcoal-grey clay for visible clarifying action
Model applying The Ordinary masque to cheek illustrating deep-cleaning routine benefit
Tube next to common objects showing The Ordinary masque 1.7 fl oz size for scale
Ingredient label of The Ordinary masque highlighting salicylic acid and clay benefits

The Ordinary Salicylic Acid 2% Masque — Clarifying Charcoal & Clay Mask, 1.7 fl oz, oil-absorbing exfoliant

The Ordinary Salicylic Acid 2% Masque is a charcoal- and clay-based clarifying mask formulated to exfoliate, absorb excess oil, and...
Vendor: The Ordinary
Product type: Face Mask
$67.90
$67.90
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The Ordinary masque front packaging showing brand and tube for easy identification and trust

The Ordinary Salicylic Acid 2% Masque — Clarifying Charcoal & Clay Mask, 1.7 fl oz, oil-absorbing exfoliant

$67.90
The Ordinary masque front packaging showing brand and tube for easy identification and trust
Close-up of the masque texture displaying charcoal-grey clay for visible clarifying action
Model applying The Ordinary masque to cheek illustrating deep-cleaning routine benefit
Tube next to common objects showing The Ordinary masque 1.7 fl oz size for scale
Ingredient label of The Ordinary masque highlighting salicylic acid and clay benefits

The Ordinary Salicylic Acid 2% Masque — Clarifying Charcoal & Clay Mask, 1.7 fl oz, oil-absorbing exfoliant

$67.90
Description
Description
x

The Ordinary Salicylic Acid 2% Masque is a charcoal- and clay-based clarifying mask formulated to exfoliate, absorb excess oil, and reduce pore congestion for a smoother, more radiant complexion.

This masque combines a lipophilic beta hydroxy acid with absorbent clays and charcoal to address dullness and texture caused by trapped oil and dead skin cells. Designed for oily and blemish-prone skin, the formula targets surface congestion and helps refresh the skin’s appearance without silicones, oils, or alcohol. Use it as a weekly deep-clean treatment when you want a more polished, less congested look.

How does this masque remove pore congestion?

The Ordinary Salicylic Acid 2% Masque uses salicylic acid, a beta hydroxy acid that dissolves within oil, to loosen and lift the debris that clogs pores. Its lipophilic nature helps the acid access and exfoliate inside follicles, while the clay and charcoal work to draw impurities away from the skin’s surface. The result is reduced surface buildup and a cleaner-feeling complexion after rinsing.

  • 2% salicylic acid targets oil-based buildup inside pores.
  • Kaolin clay helps absorb excess sebum and reduce shine.
  • Charcoal assists with surface impurity adsorption for clearer skin.
  • Rinse-off format leaves skin prepped for serums or moisturizers.

When and how should I use this in my routine?

Apply this masque once or twice weekly to clean, dry skin for a short, controlled deep-clean. Leave it on for the recommended time, then rinse thoroughly and follow with hydrating or balancing steps to restore moisture. Avoid combining it with other strong exfoliants on the same day to minimize irritation.

  • Use on freshly cleansed skin for best contact with pores.
  • Limit to 1–2 times weekly, depending on tolerance and oiliness.
  • Do not mix with potent AHA/BHA treatments the same day.
  • Follow with hydrator or sunscreen during daytime use.

What skin types benefit most from this formula?

This masque is formulated primarily for oily, combination, and blemish-prone skin that develops congestion and textural unevenness. Those with dry or very sensitive skin may find the exfoliating effect too intense unless used sparingly or spot-applied. Because it removes excess oil and dead skin, it can help skin appear smoother and less dull over time.

  • Best for oily or combination complexions prone to blackheads and congestion.
  • Helpful for skin needing surface exfoliation and texture refinement.
  • Use cautiously on sensitive or very dry skin; patch test first.
  • Suitable for adult skin seeking a stronger weekly clarifying step.

Is this product clean and what ingredients does it avoid?

The Ordinary offers this masque without alcohol, added oils, silicones, or common allergens like gluten, and it’s cruelty-free and vegan. The focus is on a minimal, targeted formulation: salicylic acid for exfoliation plus clay and charcoal to absorb and remove impurities, keeping the ingredient list purposeful and straightforward.

  • Free from alcohol, added oils, and silicones for a lightweight finish.
  • Vegan, gluten-free, and cruelty-free — aligns with clean beauty preferences.
  • Concentrated 2% BHA for targeted exfoliation rather than daily mild acids.
  • Rinse-off application reduces prolonged active contact on skin.

Who is this for: This masque is aimed at people with oily, congestion-prone, or blemish-susceptible skin who want an occasional, effective deep-clean step. It fits into a routine for those seeking to reduce surface texture, manage excess oil, and refresh a lackluster complexion without heavy emollients. If you prefer gentle daily exfoliation, consider milder leave-on alternatives; if you need targeted weekly clarifying, this The Ordinary treatment offers a focused solution.

Ingredients

Aqua (Water), Kaolin, Squalane, Glycerin, Dimethyl Isosorbide, Silica Cetyl Silylate, Salicylic Acid, Sodium Polyacrylate, Pentylene Glycol, Charcoal Powder, 4-T-Butylcyclohexanol, Sclerotium Gum, Acacia Senegal Gum, Xanthan Gum, Phytic Acid, Polysorbate 20, Trisodium Ethylenediamine Disuccinate, Chlorphenesin, Phenoxyethanol.

FAQ

Q: Can I use this masque on sensitive skin?

A: If you have sensitive skin, patch test first and use sparingly; consider a shorter leave-on time or less frequent applications.

Q: How often should I use the Salicylic Acid 2% Masque?

A: Use once or twice weekly depending on oiliness and tolerance; avoid combining with other strong exfoliants the same day.

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Shipping & Return
Shipping & Return
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Return Policy

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Beauty & Personal Care items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.

To be eligible for a return, your item must be in the same condition that you received it — unopened, unused, with all original packaging, safety seals intact, and all included accessories. For hygiene and safety reasons, opened or used beauty, skincare, haircare, fragrance, makeup, nail, tattooing, and personal care items cannot be returned.

You will also need your receipt or proof of purchase.

To start a return, contact us at cevraaustralia@gmail.com
All approved returns must be sent to the following address:

Cerva Australia – Returns Department
2601 E 28th St, STE 005
Signal Hill, California
United States

If your return is accepted, you will receive a prepaid return shipping label (when applicable) along with detailed instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

You can always reach us at cevraaustralia@gmail.com for any return questions.

Damages and Issues

Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, incorrect, leaking, broken, or arrives with missing components. We will evaluate the issue and make it right.

For seller-caused issues (damaged, defective, incorrect, expired), Cerva Australia will cover the return shipping cost.

Exceptions / Non-Returnable Items

For safety and hygiene reasons, the following items cannot be returned:

  • Opened or used Beauty & Personal Care products
  • Skincare, hair care, makeup, fragrance, and personal care items with broken seals
  • Bath & Body products that have been opened
  • Makeup, lip care, mascaras, brushes, or sponges once used
  • Tattooing supplies that have been opened or contaminated
  • Salon & spa tools that show signs of use
  • Perishable beauty goods
  • Customized or personalized items
  • Hazardous materials or flammable liquids
  • Sale or clearance items
  • Gift cards

If you are unsure about your item’s return eligibility, please contact us before sending it back.

Exchanges

Exchanges are only available for unopened items that arrived damaged, defective, incorrect, or expired. The fastest way to receive the item you want is to return the original (if eligible) and place a new order once your return is approved.

European Union 14-Day Cooling-Off Period

If your order is shipped into the European Union, you have 14 days to cancel or return the item for any reason. However, Beauty & Personal Care items must still be unopened, unused, with all seals intact, and in their original packaging.

Refunds

Once we receive and inspect your return, we will notify you whether the refund was approved. If approved, your refund will be processed to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at cevraaustralia@gmail.com

ORDER PROCESSING TIME

All orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or Australia public holidays will be processed on the next business day.

If there is any delay in preparing your order, we will notify you promptly by email.

SHIPPING TIME

Cerva Australia ships exclusively within the Australia (England, Scotland, Wales and Northern Ireland).

  • Standard delivery: Total delivery time is approximately 5 business days (2–3 days processing + delivery).

  • Remote or outlying regions: 6–10 business days due to distance, weather conditions and limited carrier routes.

Deliveries to areas such as the Scottish Highlands and Islands, Isle of Man, Channel Islands and certain rural postcodes may take longer because of seasonal and logistical factors.

We always strive for timely deliveries, but once a parcel is handed to the courier, Cerva Australia is not responsible for carrier delays, customs checks or weather-related disruptions.

SHIPPING CONFIRMATION AND TRACKING

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your shipment.

Tracking details typically become active within 24–48 hours after dispatch.

SHIPPING RATES

  • Standard shipping within the Australia is free on all orders.

  • Expedited or express delivery options may be available at checkout for an additional fee depending on your location and chosen courier.

ADDRESS ACCURACY

Please ensure your shipping address is complete and accurate before placing your order. Cerva Australia is not responsible for delays, lost shipments or delivery issues caused by incorrect or incomplete addresses (including wrong house numbers, postcodes or flat numbers).

DAMAGED OR LOST PACKAGES

If your order arrives damaged, please contact us immediately at cevraaustralia@gmail.com with clear photos of the outer packaging and the damaged contents. We will review the case and work to resolve the issue as quickly as possible.

If your parcel is marked as “delivered” by the courier but you have not received it, please first:

  • Check with neighbours or building reception/concierge

  • Verify the shipping address used during checkout

  • Contact your local delivery office or courier depot

If the issue continues, email us and we will help you open an investigation or claim with the carrier.

INTERNATIONAL SHIPPING

At this time, we only ship within the Australia. We may expand our shipping coverage to international destinations in the future.

CONTACT

If you have any questions about shipping, please contact us at: cevraaustralia@gmail.com

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