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We offer free shipping to every province and territory in Australia.
We offer free standard shipping throughout the Australia with no minimum spend. All orders include tracking for a smooth and reliable delivery experience.
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Beauty & Personal Care items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
You should expect to receive your refund within four weeks of giving your package to the return shipper, although in many cases refunds are processed sooner. This timeframe includes the transit time for us to receive your return from the carrier (5–10 business days), the time it takes us to inspect and process the returned item once received (3–5 business days), and the time required for your bank to complete the refund request (5–10 business days).
If you need to return an item, simply contact us at cevraaustralia@gmail.com and our team will guide you through the return process.
We will notify you via email once we have received and processed the returned item and your refund has been issued.
Deliveries to outer and remote regions of the Australia may experience seasonal delays due to severe weather conditions or limited carrier availability. We appreciate your understanding and kindly ask that you allow additional time for your order to arrive safely.
Sobeautis Aleppo Soap 5% Laurel Oil is a traditional, multi-use soap made from olive oil and 5% laurel berry oil, formulated for sensitive and reactive skin.
Handmade using a centuries-old method, this Aleppo-style bar blends simple, natural ingredients and a long air-curing process to create a dense, mild soap suitable for face, body, hair, and shaving. With no synthetic fragrances, dyes, sulfates, parabens, or animal fats, the formula focuses on gentle cleansing and minimal irritation. Each bar matures up to nine months, producing the characteristic green interior that indicates preserved laurel oil and authentic craftsmanship.
The high olive oil content (95%) provides a soft, moisturizing cleanse while laurel oil at 5% offers traditional antiseptic-supporting qualities without aggressive surfactants. The sparse ingredient list reduces exposure to potential irritants, making reactions less likely.
Yes — many users swap multiple products for this single bar because it cleans hair and skin without layered chemicals. It produces a mild lather that removes dirt and oils while leaving skin feeling balanced rather than tight.
Because it is air-cured and very dense, a single bar commonly lasts 4 to 6 weeks with daily use. Proper storage is essential: keep the soap on a well-drained dish and allow it to dry fully between uses to extend lifespan.
The soap is produced by traditional artisans in Trkiye using the Syrian Aleppo method: the same four ingredients and a slow, up-to-nine-month air cure. The distinct green interior — preserved laurel oil — is the hallmark of authentic Aleppo soap and not a defect.
Who is this for: This bar is aimed at people seeking a single, natural cleansing product for face, body, and hair, especially those with sensitive, dry, reactive, or eczema-prone skin who prefer minimal ingredients. If you want to simplify your routine with a time-tested, artisan-made soap and avoid synthetic additives, this 5% laurel oil formula is a gentle starting point. As with any new topical product, consider a small patch test first to check personal tolerance.
Olive Oil (Olea Europaea), Laurus Nobilis Fruit Oil, Sodium Hydroxide, Water (Aqua)
Q: Is Sobeautis Aleppo Soap safe for eczema-prone skin?
A: Many with sensitive or eczema-prone skin find the 5% laurel oil formula gentler due to minimal ingredients, but patch testing is recommended before regular use.
Q: How should I store the soap to make it last longer?
A: Place the bar on a well-drained, ventilated soap dish and allow it to fully dry between uses to prevent softening and extend lifespan.
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Beauty & Personal Care items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
To be eligible for a return, your item must be in the same condition that you received it — unopened, unused, with all original packaging, safety seals intact, and all included accessories. For hygiene and safety reasons, opened or used beauty, skincare, haircare, fragrance, makeup, nail, tattooing, and personal care items cannot be returned.
You will also need your receipt or proof of purchase.
To start a return, contact us at cevraaustralia@gmail.com
All approved returns must be sent to the following address:
Cerva Australia – Returns Department
2601 E 28th St, STE 005
Signal Hill, California
United States
If your return is accepted, you will receive a prepaid return shipping label (when applicable) along with detailed instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
You can always reach us at cevraaustralia@gmail.com for any return questions.
Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, incorrect, leaking, broken, or arrives with missing components. We will evaluate the issue and make it right.
For seller-caused issues (damaged, defective, incorrect, expired), Cerva Australia will cover the return shipping cost.
For safety and hygiene reasons, the following items cannot be returned:
If you are unsure about your item’s return eligibility, please contact us before sending it back.
Exchanges are only available for unopened items that arrived damaged, defective, incorrect, or expired. The fastest way to receive the item you want is to return the original (if eligible) and place a new order once your return is approved.
If your order is shipped into the European Union, you have 14 days to cancel or return the item for any reason. However, Beauty & Personal Care items must still be unopened, unused, with all seals intact, and in their original packaging.
Once we receive and inspect your return, we will notify you whether the refund was approved. If approved, your refund will be processed to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at cevraaustralia@gmail.com
ORDER PROCESSING TIME
All orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or Australia public holidays will be processed on the next business day.
If there is any delay in preparing your order, we will notify you promptly by email.
SHIPPING TIME
Cerva Australia ships exclusively within the Australia (England, Scotland, Wales and Northern Ireland).
Standard delivery: Total delivery time is approximately 5 business days (2–3 days processing + delivery).
Remote or outlying regions: 6–10 business days due to distance, weather conditions and limited carrier routes.
Deliveries to areas such as the Scottish Highlands and Islands, Isle of Man, Channel Islands and certain rural postcodes may take longer because of seasonal and logistical factors.
We always strive for timely deliveries, but once a parcel is handed to the courier, Cerva Australia is not responsible for carrier delays, customs checks or weather-related disruptions.
SHIPPING CONFIRMATION AND TRACKING
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your shipment.
Tracking details typically become active within 24–48 hours after dispatch.
SHIPPING RATES
Standard shipping within the Australia is free on all orders.
Expedited or express delivery options may be available at checkout for an additional fee depending on your location and chosen courier.
ADDRESS ACCURACY
Please ensure your shipping address is complete and accurate before placing your order. Cerva Australia is not responsible for delays, lost shipments or delivery issues caused by incorrect or incomplete addresses (including wrong house numbers, postcodes or flat numbers).
DAMAGED OR LOST PACKAGES
If your order arrives damaged, please contact us immediately at cevraaustralia@gmail.com with clear photos of the outer packaging and the damaged contents. We will review the case and work to resolve the issue as quickly as possible.
If your parcel is marked as “delivered” by the courier but you have not received it, please first:
Check with neighbours or building reception/concierge
Verify the shipping address used during checkout
Contact your local delivery office or courier depot
If the issue continues, email us and we will help you open an investigation or claim with the carrier.
INTERNATIONAL SHIPPING
At this time, we only ship within the Australia. We may expand our shipping coverage to international destinations in the future.
CONTACT
If you have any questions about shipping, please contact us at: cevraaustralia@gmail.com
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