Shea Moisture Residue Remover Clarifying Shampoo for Wigs & Natural Hair — Tea Tree & Borage Seed, 13 oz, Sulfate-Free
SheaMoisture Residue Remover Shampoo is a sulfate-free clarifying cleanser formulated with tea tree and borage seed oils to lift adhesive...
Vendor:
Shea Moisture
Product type:
Shampoo
- $60.04
- $60.04
- Unit price
- per
Please hurry! Only 10 left in stock
Subtotal:
$60.04
10 customers are viewing this product
Free Shipping
We offer free shipping to every province and territory in Australia.
Free Returns
Learn More.
Seasonal Shipping Delays to Outer Regions
Learn More.
Description
xSheaMoisture Residue Remover Shampoo is a sulfate-free clarifying cleanser formulated with tea tree and borage seed oils to lift adhesive and product buildup from natural hair, wigs, and weaves while preserving moisture.
This shampoo was developed to remove leftover glue, styling product, and daily grime without overly drying strands. Its blend of tea tree oil, borage seed oil and aloe vera targets sticky residue and scalp impurities while helping hair feel softer and more manageable after cleansing. Because it’s sulfate-free and free of parabens, phthalates, mineral oil and petrolatum, it’s a practical choice for routine clarifying when you want a gentler alternative to harsh detergents.
How does this shampoo remove adhesive and product buildup?
The formula uses surfactants that dissolve and lift sticky residues combined with tea tree oil to address scalp and hairline buildup. Gentle cleansing action helps break down bonding glue and styling polymers so they rinse away without excessive friction. You’ll notice residues loosen after massaging and rinsing, leaving the hairline and wig base cleaner.
- Tea tree oil helps lift impurities from the scalp and hairline.
- Borage seed oil supports conditioning during the clarifying process.
- Aloe vera soothes as residues are removed, reducing tightness.
- Sulfate-free surfactants clean without aggressive stripping.
Can I use it on both synthetic wigs and natural hair?
Yes — the shampoo is formulated for both synthetic and human-hair applications: it clears leftover glue from wig caps and weaves while remaining mild enough for natural hair. For wigs, concentrate on the base and hairline; for natural hair, focus on areas where adhesive or product accumulates. Rinse thoroughly and follow with your preferred conditioner if needed.
- Safe for synthetic wig bases and human-hair weaves when used as directed.
- Apply directly to wet hair and along the hairline to target glue residue.
- Massage with fingertips to loosen adhesive, then rinse fully.
- Use as a refresh method for wigs between wears to maintain cleanliness.
Will it dry out my hair if I use it regularly?
The product is designed to clarify without excessive dryness by including borage seed oil and aloe vera for hydration. While clarifying shampoos remove buildup — which can feel drying if overused — this formulation balances cleaning power with conditioning ingredients to preserve softness. For very dry or chemically processed hair, reduce frequency and follow with a hydrating conditioner or treatment.
- Sulfate-free surfactants to limit moisture stripping.
- Borage seed oil helps maintain softness during cleansing.
- Aloe vera adds soothing hydration to the scalp and strands.
- Recommended: alternate with moisturizing washes if hair is brittle.
How do I use it to safely remove a wig or adhesive residue?
Apply the shampoo to wet hair, concentrating along the hairline and wig base where glue remains. Use your fingertips to gently massage until residue loosens, then rinse thoroughly; repeat if necessary. For wigs, you can also lather directly on the cap or hair to refresh the piece before styling and storage.
- Wet hair or wig thoroughly before application.
- Work shampoo into the hairline and areas with adhesive residue.
- Gently massage with fingertips until residue lifts, then rinse well.
- Repeat for heavy buildup; follow with conditioner if desired.
Who is this for: This SheaMoisture Residue Remover Shampoo is aimed at people who wear wigs, weaves or use adhesive-based styling and need an effective clarifier that won’t aggressively strip moisture. It’s also suitable for anyone seeking a gentler, sulfate-free clarifying option to remove product buildup from natural hair. Ideal users include wig wearers, braid or sew-in clients, and anyone who wants to maintain a clean scalp and softer hair after adhesive removal without sacrificing conditioning.
FAQ
Q: Is this shampoo safe for color-treated hair?
A: Yes; it’s sulfate-free and formulated to clarify gently, but test a small section first and follow with conditioner to protect color.
Q: How often should I use this to remove wig glue?
A: Use as needed after adhesive removal or for stubborn buildup; avoid daily use if your hair is dry—every 1–2 weeks is typical.
Shipping & Return
xReturn Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Beauty & Personal Care items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
To be eligible for a return, your item must be in the same condition that you received it — unopened, unused, with all original packaging, safety seals intact, and all included accessories. For hygiene and safety reasons, opened or used beauty, skincare, haircare, fragrance, makeup, nail, tattooing, and personal care items cannot be returned.
You will also need your receipt or proof of purchase.
To start a return, contact us at cevraaustralia@gmail.com
All approved returns must be sent to the following address:
Cerva Australia – Returns Department
2601 E 28th St, STE 005
Signal Hill, California
United States
If your return is accepted, you will receive a prepaid return shipping label (when applicable) along with detailed instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
You can always reach us at cevraaustralia@gmail.com for any return questions.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, incorrect, leaking, broken, or arrives with missing components. We will evaluate the issue and make it right.
For seller-caused issues (damaged, defective, incorrect, expired), Cerva Australia will cover the return shipping cost.
Exceptions / Non-Returnable Items
For safety and hygiene reasons, the following items cannot be returned:
- Opened or used Beauty & Personal Care products
- Skincare, hair care, makeup, fragrance, and personal care items with broken seals
- Bath & Body products that have been opened
- Makeup, lip care, mascaras, brushes, or sponges once used
- Tattooing supplies that have been opened or contaminated
- Salon & spa tools that show signs of use
- Perishable beauty goods
- Customized or personalized items
- Hazardous materials or flammable liquids
- Sale or clearance items
- Gift cards
If you are unsure about your item’s return eligibility, please contact us before sending it back.
Exchanges
Exchanges are only available for unopened items that arrived damaged, defective, incorrect, or expired. The fastest way to receive the item you want is to return the original (if eligible) and place a new order once your return is approved.
European Union 14-Day Cooling-Off Period
If your order is shipped into the European Union, you have 14 days to cancel or return the item for any reason. However, Beauty & Personal Care items must still be unopened, unused, with all seals intact, and in their original packaging.
Refunds
Once we receive and inspect your return, we will notify you whether the refund was approved. If approved, your refund will be processed to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at cevraaustralia@gmail.com
ORDER PROCESSING TIME
All orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or Australia public holidays will be processed on the next business day.
If there is any delay in preparing your order, we will notify you promptly by email.
SHIPPING TIME
Cerva Australia ships exclusively within the Australia (England, Scotland, Wales and Northern Ireland).
-
Standard delivery: Total delivery time is approximately 5 business days (2–3 days processing + delivery).
-
Remote or outlying regions: 6–10 business days due to distance, weather conditions and limited carrier routes.
Deliveries to areas such as the Scottish Highlands and Islands, Isle of Man, Channel Islands and certain rural postcodes may take longer because of seasonal and logistical factors.
We always strive for timely deliveries, but once a parcel is handed to the courier, Cerva Australia is not responsible for carrier delays, customs checks or weather-related disruptions.
SHIPPING CONFIRMATION AND TRACKING
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your shipment.
Tracking details typically become active within 24–48 hours after dispatch.
SHIPPING RATES
-
Standard shipping within the Australia is free on all orders.
-
Expedited or express delivery options may be available at checkout for an additional fee depending on your location and chosen courier.
ADDRESS ACCURACY
Please ensure your shipping address is complete and accurate before placing your order. Cerva Australia is not responsible for delays, lost shipments or delivery issues caused by incorrect or incomplete addresses (including wrong house numbers, postcodes or flat numbers).
DAMAGED OR LOST PACKAGES
If your order arrives damaged, please contact us immediately at cevraaustralia@gmail.com with clear photos of the outer packaging and the damaged contents. We will review the case and work to resolve the issue as quickly as possible.
If your parcel is marked as “delivered” by the courier but you have not received it, please first:
-
Check with neighbours or building reception/concierge
-
Verify the shipping address used during checkout
-
Contact your local delivery office or courier depot
If the issue continues, email us and we will help you open an investigation or claim with the carrier.
INTERNATIONAL SHIPPING
At this time, we only ship within the Australia. We may expand our shipping coverage to international destinations in the future.
CONTACT
If you have any questions about shipping, please contact us at: cevraaustralia@gmail.com
Related Products
Recently Viewed Products
- Choosing a selection results in a full page refresh.
