Redken jar front view showing product packaging and professional hydration benefit
Redken creamy mask texture close-up illustrating rich consistency and smoothing benefit
Redken product with argan oil visual highlighting nourishing ingredient and shine benefit
Applying Redken mask to damp hair to show improved manageability and frizz reduction
Hair after Redken treatment showing glossy, smoothed strands and visibly softer hair
Redken jar beside a ruler for size comparison to convey jar capacity and value
Close-up of Redken label and ingredients emphasizing professional-grade formulation benefit
Bathroom shelf lifestyle shot with Redken jar highlighting daily routine and convenience
Open Redken jar with spoon showing product thickness and easy application benefit
Redken jar front view showing product packaging and professional hydration benefit
Redken creamy mask texture close-up illustrating rich consistency and smoothing benefit
Redken product with argan oil visual highlighting nourishing ingredient and shine benefit
Applying Redken mask to damp hair to show improved manageability and frizz reduction
Hair after Redken treatment showing glossy, smoothed strands and visibly softer hair
Redken jar beside a ruler for size comparison to convey jar capacity and value
Close-up of Redken label and ingredients emphasizing professional-grade formulation benefit
Bathroom shelf lifestyle shot with Redken jar highlighting daily routine and convenience
Open Redken jar with spoon showing product thickness and easy application benefit

Redken All Soft Heavy Cream Mask Deep Conditioning Treatment for Dry Hair — Argan Oil Moisture & Frizz Control

Redken All Soft Heavy Cream is a professional deep-conditioning mask that restores moisture, reduces frizz, and leaves dry or brittle...
Vendor: Redken
Product type: Hair Mask
$113.59
$113.59
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Free Shipping

We offer free shipping to every province and territory in Australia.

Free Returns

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Seasonal Shipping Delays to Outer Regions

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Redken jar front view showing product packaging and professional hydration benefit

Redken All Soft Heavy Cream Mask Deep Conditioning Treatment for Dry Hair — Argan Oil Moisture & Frizz Control

$113.59
Redken jar front view showing product packaging and professional hydration benefit
Redken creamy mask texture close-up illustrating rich consistency and smoothing benefit
Redken product with argan oil visual highlighting nourishing ingredient and shine benefit
Applying Redken mask to damp hair to show improved manageability and frizz reduction
Hair after Redken treatment showing glossy, smoothed strands and visibly softer hair
Redken jar beside a ruler for size comparison to convey jar capacity and value
Close-up of Redken label and ingredients emphasizing professional-grade formulation benefit
Bathroom shelf lifestyle shot with Redken jar highlighting daily routine and convenience
Open Redken jar with spoon showing product thickness and easy application benefit

Redken All Soft Heavy Cream Mask Deep Conditioning Treatment for Dry Hair — Argan Oil Moisture & Frizz Control

$113.59
Description
Description
x

Redken All Soft Heavy Cream is a professional deep-conditioning mask that restores moisture, reduces frizz, and leaves dry or brittle hair noticeably softer and more manageable.

Designed for dry, thirsty hair, this intensive treatment combines Redken's Moisture Complex with argan oil to replenish lost hydration, improve texture, and add luminous shine. Use it as a weekly rescue mask or an occasional intensive treatment to smooth cuticles and improve comb-through manageability. The formula works on color-treated and natural hair and is intended to complement a moisturizing shampoo and conditioner for best results.

How does this mask improve dry or brittle hair?

The All Soft Heavy Cream deposits rich conditioning agents and argan oil to soften fibers and smooth the hair surface. Over a single application you should notice easier detangling, less static, and a silkier feel. Repeated use helps restore moisture balance and enhances natural movement.

  • Argan oil penetrates to hydrate and add shine.
  • Emollients smooth the cuticle to reduce frizz and static.
  • Concentrated cream formula provides intensive, short-contact hydration.

When and how should I use the Redken All Soft Heavy Cream?

Apply after shampooing to freshly washed, towel-dried hair, focusing on mid-lengths and ends. Leave on for 5–10 minutes for a standard treatment or longer for deeper conditioning, then rinse thoroughly. Use once a week or more often if hair is severely dry or chemically treated.

  • Use on damp hair after Cleansing Shampoo for best absorption.
  • Distribute evenly with fingers or a wide-tooth comb for uniform coverage.
  • Pair with All Soft shampoo/conditioner to boost conditioning results.

Will this mask work on color-treated or chemically processed hair?

Yes—its moisturizing blend is formulated to be safe and effective on color-treated and chemically processed hair. The cream replenishes moisture without weighing hair down and helps maintain shine and softness between color appointments. It does not claim to prevent color fading but helps hair look healthier and more vibrant.

  • Formulated for both color and non-color hair types.
  • Adds smoothness and manageability to processed strands.
  • Helps hair appear shinier and less brittle after treatment.

How do I get the most from this deep conditioning treatment?

For optimal results, use the mask as part of a consistent moisturizing routine: shampoo, apply mask, rinse, then style with a leave-in or oil if desired. Heat (a warm towel or a short blast from a hair dryer) can help the mask penetrate more deeply. Avoid applying to the scalp if you prefer lightweight roots; concentrate on mid-lengths and ends.

  • Combine with All Soft shampoo and conditioner for amplified hydration.
  • Use heat briefly to boost absorption for very dry hair.
  • Apply more sparingly near roots to prevent weighing fine hair down.

Who is this for: Redken All Soft Heavy Cream is ideal for people with dry, coarse, or brittle hair seeking an intensive moisture boost and smoother texture. It’s a good choice for color-treated, chemically processed, or naturally dry hair that needs higher-level conditioning than a daily conditioner provides. If you want softer, more manageable hair with added shine and reduced frizz, this professional-grade mask can be incorporated into weekly care or used as an occasional rescue treatment.

Ingredients

All ingredients AQUA WATER EAU, CETEARYL ALCOHOL, BEHENTRIMONIUM CHLORIDE, AMODIMETHICONE, GLYCERIN, OCTYLDODECANOL, ISOPROPYL ALCOHOL, PHENOXYETHANOL, CAPRYLYL GLYCOL, PARFUM FRAGRANCE, SODIUM PCA, BENZOIC ACID, TRIDECETH-6, CETRIMONIUM CHLORIDE, CITRIC ACID, ARGANIA SPINOSA OIL ARGANIA SPINOSA KERNEL OIL, ARGININE, HYDROLYZED SOY PROTEIN, HYDROLYZED VEGETABLE PROTEIN PG-PROPYL SILANETRIOL (D47438 2)

FAQ

Q: How long should I leave the All Soft Heavy Cream on my hair?

A: Leave it on 5–10 minutes for a standard treatment; extend time for deeper conditioning if needed.

Q: Is this mask safe for color-treated hair?

A: Yes. The formula is suitable for color-treated and chemically processed hair and adds moisture and shine.

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Shipping & Return
Shipping & Return
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Return Policy

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Beauty & Personal Care items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.

To be eligible for a return, your item must be in the same condition that you received it — unopened, unused, with all original packaging, safety seals intact, and all included accessories. For hygiene and safety reasons, opened or used beauty, skincare, haircare, fragrance, makeup, nail, tattooing, and personal care items cannot be returned.

You will also need your receipt or proof of purchase.

To start a return, contact us at cevraaustralia@gmail.com
All approved returns must be sent to the following address:

Cerva Australia – Returns Department
2601 E 28th St, STE 005
Signal Hill, California
United States

If your return is accepted, you will receive a prepaid return shipping label (when applicable) along with detailed instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

You can always reach us at cevraaustralia@gmail.com for any return questions.

Damages and Issues

Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, incorrect, leaking, broken, or arrives with missing components. We will evaluate the issue and make it right.

For seller-caused issues (damaged, defective, incorrect, expired), Cerva Australia will cover the return shipping cost.

Exceptions / Non-Returnable Items

For safety and hygiene reasons, the following items cannot be returned:

  • Opened or used Beauty & Personal Care products
  • Skincare, hair care, makeup, fragrance, and personal care items with broken seals
  • Bath & Body products that have been opened
  • Makeup, lip care, mascaras, brushes, or sponges once used
  • Tattooing supplies that have been opened or contaminated
  • Salon & spa tools that show signs of use
  • Perishable beauty goods
  • Customized or personalized items
  • Hazardous materials or flammable liquids
  • Sale or clearance items
  • Gift cards

If you are unsure about your item’s return eligibility, please contact us before sending it back.

Exchanges

Exchanges are only available for unopened items that arrived damaged, defective, incorrect, or expired. The fastest way to receive the item you want is to return the original (if eligible) and place a new order once your return is approved.

European Union 14-Day Cooling-Off Period

If your order is shipped into the European Union, you have 14 days to cancel or return the item for any reason. However, Beauty & Personal Care items must still be unopened, unused, with all seals intact, and in their original packaging.

Refunds

Once we receive and inspect your return, we will notify you whether the refund was approved. If approved, your refund will be processed to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at cevraaustralia@gmail.com

ORDER PROCESSING TIME

All orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or Australia public holidays will be processed on the next business day.

If there is any delay in preparing your order, we will notify you promptly by email.

SHIPPING TIME

Cerva Australia ships exclusively within the Australia (England, Scotland, Wales and Northern Ireland).

  • Standard delivery: Total delivery time is approximately 5 business days (2–3 days processing + delivery).

  • Remote or outlying regions: 6–10 business days due to distance, weather conditions and limited carrier routes.

Deliveries to areas such as the Scottish Highlands and Islands, Isle of Man, Channel Islands and certain rural postcodes may take longer because of seasonal and logistical factors.

We always strive for timely deliveries, but once a parcel is handed to the courier, Cerva Australia is not responsible for carrier delays, customs checks or weather-related disruptions.

SHIPPING CONFIRMATION AND TRACKING

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your shipment.

Tracking details typically become active within 24–48 hours after dispatch.

SHIPPING RATES

  • Standard shipping within the Australia is free on all orders.

  • Expedited or express delivery options may be available at checkout for an additional fee depending on your location and chosen courier.

ADDRESS ACCURACY

Please ensure your shipping address is complete and accurate before placing your order. Cerva Australia is not responsible for delays, lost shipments or delivery issues caused by incorrect or incomplete addresses (including wrong house numbers, postcodes or flat numbers).

DAMAGED OR LOST PACKAGES

If your order arrives damaged, please contact us immediately at cevraaustralia@gmail.com with clear photos of the outer packaging and the damaged contents. We will review the case and work to resolve the issue as quickly as possible.

If your parcel is marked as “delivered” by the courier but you have not received it, please first:

  • Check with neighbours or building reception/concierge

  • Verify the shipping address used during checkout

  • Contact your local delivery office or courier depot

If the issue continues, email us and we will help you open an investigation or claim with the carrier.

INTERNATIONAL SHIPPING

At this time, we only ship within the Australia. We may expand our shipping coverage to international destinations in the future.

CONTACT

If you have any questions about shipping, please contact us at: cevraaustralia@gmail.com

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