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We offer free shipping to every province and territory in Australia.
We offer free standard shipping throughout the Australia with no minimum spend. All orders include tracking for a smooth and reliable delivery experience.
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Beauty & Personal Care items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
You should expect to receive your refund within four weeks of giving your package to the return shipper, although in many cases refunds are processed sooner. This timeframe includes the transit time for us to receive your return from the carrier (5–10 business days), the time it takes us to inspect and process the returned item once received (3–5 business days), and the time required for your bank to complete the refund request (5–10 business days).
If you need to return an item, simply contact us at cevraaustralia@gmail.com and our team will guide you through the return process.
We will notify you via email once we have received and processed the returned item and your refund has been issued.
Deliveries to outer and remote regions of the Australia may experience seasonal delays due to severe weather conditions or limited carrier availability. We appreciate your understanding and kindly ask that you allow additional time for your order to arrive safely.
Bring attention to your eyes with a luminous gold liner designed for effortless application and dependable wear. The mechanical pencil format twists up for immediate use, while a smooth, creamy texture lays down intense color that behaves like liquid liner but with the control of a pencil. Available among 15 shades, this gold tone brightens, highlights, and complements a wide range of eye looks from natural to dramatic.
The gold finish reflects light to make the eye area look brighter and more awake. It can be applied close to the lash line for subtle shimmer or layered for a striking metallic accent that pairs well with neutral and smoky palettes.
Yes — the retractable tip gives you precise control without the need for a sharpener. The creamy consistency glides smoothly to form clean lines, making detailed winged shapes or tight-lining simple even for less-experienced users.
The formula is designed to resist smudging and hold up against heat and humidity for extended wear. While it has a creamy application, it sets to a finish that reduces migration and fading during normal daily activities.
This mechanical pencil is a versatile tool for creating accents, defining lashes, or adding metallic detail to complex eye looks. Pair it with eyeshadow, mascara, and setting spray for a cohesive long-wear finish.
Who is this for: Ideal for anyone who wants an easy-to-use, travel-friendly eyeliner with metallic impact — from makeup beginners seeking control to pros needing quick, on-the-go shimmer. It’s particularly suited for users who prefer retractable pencils, crave strong pigmentation, and value cruelty-free cosmetics.
For most recent ingredient list, please refer to packaging. Cyclopentasiloxane, Synthetic Beeswax, Microcrystalline Wax/Cera Microcristallina/Cire Microcristalline, Trimethylsiloxysilicate, VP/Hexadecene Copolymer, Myristyl Lactate, C30-45 Alkyl Cetearyl Dimethicone Crosspolymer, Myristyl Alcohol, Silica, Tocopherol, Lecithin, Ascorbyl Palmitate, Glyceryl Stearate, Magnesium Silicate, Glyceryl Oleate, Citric Acid, Tin Oxide. MAY CONTAIN / PEUT CONTENIR (+/-): Mica, Titanium Dioxide (CI 77891), Iron Oxides (CI 77491, 77492, 77499), Manganese Violet (CI 77742), Ultramarines (CI 77007), Carmine (CI 75470), Ferric Ferrocyanide (CI 77510), Ferric Ammonium Ferrocyanide (CI 77510), Copper Powder (CI 77400), Bronze Powder (CI 77400).Aqua Green - Cyclopentasiloxane, Synthetic Beeswax, Microcrystalline Wax/Cera Microcristallina/Cire Microcristalline, Trimethylsiloxysilicate, VP/Hexadecene Copolymer, Silica, Myristyl Lactate, C30-45 Alkyl Cetearyl Dimethicone Crosspolymer, Myristyl Alcohol, Tin Oxide, Tocopherol, Lecithin, Ascorbyl Palmitate, Glyceryl Stearate, Magnesium Silicate, Glyceryl Oleate, Citric Acid. MAY CONTAIN / PEUT CONTENIR (+/-): Mica, Titanium Dioxide (CI 77891), Iron Oxide (CI 77491), Ferric Ferrocyanide (CI 77510), Blue 1 Lake (CI 42090). Silver Cyclopentasiloxane, Synthetic Beeswax, Microcrystalline Wax/Cera Microcristallina/Cire Microcristalline, Trimethylsiloxysilicate, VP/Hexadecene Copolymer, Myristyl Lactate, Silica, C30-45 Alkyl Cetearyl Dimethicone Crosspolymer, Myristyl Alcohol, Tin Oxide, Tocopherol, Lecithin, Ascorbyl Palmitate, Glyceryl Stearate, Magnesium Silicate, Glyceryl Oleate, Citric Acid. MAY CONTAIN / PEUT CONTENIR (+/-): Mica, Titanium Dioxide (CI 77891), Aluminum Powder (CI 77000). Lime Green -Cyclopentasiloxane, Synthetic Beeswax, Microcrystalline Wax/Cera Microcristallina/Cire Microcristalline, Trimethylsiloxysilicate, VP/Hexadecene Copolymer, Magnesium Silicate, Myristyl Lactate, C30-45 Alkyl Cetearyl Dimethicone Crosspolymer, Myristyl Alcohol, Tin Oxide, Silica, Tocopherol, Lecithin, Ascorbyl Palmitate, Glyceryl Stearate, Glyceryl Oleate, Citric Acid. MAY CONTAIN / PEUT CONTENIR (+/-): Mica, Titanium Dioxide (CI 77891), Iron Oxides (CI 77491, 77492), Ferric Ferrocyanide (CI 77510), Ferric Ammonium Ferrocyanide (CI 77510), Blue 1 Lake (CI 42090). Turquoise Blue, Gray, Purple & Bronze - Cyclopentasiloxane, Synthetic Beeswax, Microcrystalline Wax/Cera Microcristallina/Cire Microcristalline, Magnesium Silicate, Trimethylsiloxysilicate, VP/Hexadecene Copolymer, Myristyl Lactate, C30-45 Alkyl Cetearyl Dimethicone Crosspolymer, Myristyl Alcohol, Silica, Tin Oxide, Tocopherol, Lecithin, Ascorbyl Palmitate, Glyceryl Stearate, Glyceryl Oleate, Citric Acid. MAY CONTAIN / PEUT CONTENIR (+/-): Mica, Titanium Dioxide (CI 77891), Iron Oxides (CI 77491, 77492, 77499), Ferric Ferrocyanide (CI 77510), Carmine (CI 75470), Blue 1 Lake (CI 42090). Blue Eyes - Cyclopentasiloxane, Synthetic Beeswax, Microcrystalline Wax/Cera Microcristallina/Cire Microcristalline, Magnesium Silicate, Trimethylsiloxysilicate, VP/Hexadecene Copolymer, Silica, Myristyl Lactate, C30-45 Alkyl Cetearyl Dimethicone Crosspolymer, Myristyl Alcohol, Tocopherol, Lecithin, Ascorbyl Palmitate, Glyceryl Stearate, Glyceryl Oleate, Citric Acid, Tin Oxide. MAY CONTAIN / PEUT CONTENIR (+/-): Mica, Titanium Dioxide (CI 77891), Aluminum Powder (CI 77000), Ferric Ferrocyanide (CI 77510). Golden Olive- Cyclopentasiloxane, Synthetic Beeswax, Magnesium Silicate, Microcrystalline Wax/Cera Microcristallina/Cire Microcristalline, Trimethylsiloxysicate, VP/Hexadecene Copolymer, Myristyl Lactate, C30-45 Alkyl Cetearyl Dimethicone Crosspolymer, Myristyl Alcohol, Silica, Tocopherol, Lecithin, Ascorbyl Palmitate, Glyceryl Stearate, Glyceryl Oleate, Citric Acid, Tin Oxide. MAY CONTAIN / PEUT CONTENIR (+/-): Mica, Titanium Dioxide (CI 77891), Iron Oxides (CI 77491, 77492, 77499), Ferric Ammonium Ferrocyanide (CI 77510). Gypsy Blue-
Q: Do I need to sharpen this mechanical eyeliner?
A: No — the pencil is retractable; simply twist up the tip and apply without sharpening.
Q: Is the gold shade suitable for sensitive eyes?
A: The formula is designed for eyelid use, but check ingredient sensitivity and patch-test if you have reactive skin or eyes.
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Beauty & Personal Care items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
To be eligible for a return, your item must be in the same condition that you received it — unopened, unused, with all original packaging, safety seals intact, and all included accessories. For hygiene and safety reasons, opened or used beauty, skincare, haircare, fragrance, makeup, nail, tattooing, and personal care items cannot be returned.
You will also need your receipt or proof of purchase.
To start a return, contact us at cevraaustralia@gmail.com
All approved returns must be sent to the following address:
Cerva Australia – Returns Department
2601 E 28th St, STE 005
Signal Hill, California
United States
If your return is accepted, you will receive a prepaid return shipping label (when applicable) along with detailed instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
You can always reach us at cevraaustralia@gmail.com for any return questions.
Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, incorrect, leaking, broken, or arrives with missing components. We will evaluate the issue and make it right.
For seller-caused issues (damaged, defective, incorrect, expired), Cerva Australia will cover the return shipping cost.
For safety and hygiene reasons, the following items cannot be returned:
If you are unsure about your item’s return eligibility, please contact us before sending it back.
Exchanges are only available for unopened items that arrived damaged, defective, incorrect, or expired. The fastest way to receive the item you want is to return the original (if eligible) and place a new order once your return is approved.
If your order is shipped into the European Union, you have 14 days to cancel or return the item for any reason. However, Beauty & Personal Care items must still be unopened, unused, with all seals intact, and in their original packaging.
Once we receive and inspect your return, we will notify you whether the refund was approved. If approved, your refund will be processed to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at cevraaustralia@gmail.com
ORDER PROCESSING TIME
All orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or Australia public holidays will be processed on the next business day.
If there is any delay in preparing your order, we will notify you promptly by email.
SHIPPING TIME
Cerva Australia ships exclusively within the Australia (England, Scotland, Wales and Northern Ireland).
Standard delivery: Total delivery time is approximately 5 business days (2–3 days processing + delivery).
Remote or outlying regions: 6–10 business days due to distance, weather conditions and limited carrier routes.
Deliveries to areas such as the Scottish Highlands and Islands, Isle of Man, Channel Islands and certain rural postcodes may take longer because of seasonal and logistical factors.
We always strive for timely deliveries, but once a parcel is handed to the courier, Cerva Australia is not responsible for carrier delays, customs checks or weather-related disruptions.
SHIPPING CONFIRMATION AND TRACKING
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your shipment.
Tracking details typically become active within 24–48 hours after dispatch.
SHIPPING RATES
Standard shipping within the Australia is free on all orders.
Expedited or express delivery options may be available at checkout for an additional fee depending on your location and chosen courier.
ADDRESS ACCURACY
Please ensure your shipping address is complete and accurate before placing your order. Cerva Australia is not responsible for delays, lost shipments or delivery issues caused by incorrect or incomplete addresses (including wrong house numbers, postcodes or flat numbers).
DAMAGED OR LOST PACKAGES
If your order arrives damaged, please contact us immediately at cevraaustralia@gmail.com with clear photos of the outer packaging and the damaged contents. We will review the case and work to resolve the issue as quickly as possible.
If your parcel is marked as “delivered” by the courier but you have not received it, please first:
Check with neighbours or building reception/concierge
Verify the shipping address used during checkout
Contact your local delivery office or courier depot
If the issue continues, email us and we will help you open an investigation or claim with the carrier.
INTERNATIONAL SHIPPING
At this time, we only ship within the Australia. We may expand our shipping coverage to international destinations in the future.
CONTACT
If you have any questions about shipping, please contact us at: cevraaustralia@gmail.com
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