Guxelle 2-in-1 Wig Shampoo & Conditioner for Synthetic Wigs (200ml, pH6) Moisturizing Keratin & Coconut Oil
Guxelle 2-in-1 Wig Shampoo & Conditioner is a dual-action, moisturizing cleanser formulated to gently remove styling residue while conditioning synthetic...
Vendor:
Guxelle
Product type:
Shampoo & Conditioner
- $63.77
- $63.77
- Unit price
- per
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$63.77
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Description
xGuxelle 2-in-1 Wig Shampoo & Conditioner is a dual-action, moisturizing cleanser formulated to gently remove styling residue while conditioning synthetic and human hair wigs in one step.
This bottle is designed for wig owners who want a fast, effective cleansing routine without sacrificing fiber softness or color. The formula includes keratin plus specific oils tailored to fiber type: coconut oil and pH6 balance for synthetic wigs, and jojoba plus shea butter with pH5 balance for human hair. It helps refresh texture, maintain shape, and reduce drying or stiffening that can occur with ordinary detergents.
How does this 2-in-1 formula simplify wig care?
Instead of separate shampoo and conditioner steps, this product cleans and conditions in a single soak. That streamlines maintenance for daily or weekly wear and shortens the total care time while still protecting strands and color.
- One-step soak: cleanses and softens simultaneously.
- Saves time: no separate conditioning rinse required.
- Reduces handling: less brushing and manipulation after washing.
What ingredients protect synthetic fibers and prevent hardening?
The synthetic formula emphasizes keratin and coconut oil at a pH6 level to preserve fiber flexibility and reduce fading. These components help maintain the wig’s original drape and prevent the coarse, brittle feel that can happen after repeated washing.
- Keratin supports fiber resilience and smoothness.
- Coconut oil adds moisture without weighing nylon or synthetic strands down.
- Balanced pH6 helps prevent fiber hardening and color loss.
Can I use this on human hair wigs, and what benefits does it offer?
Yes — the human-hair targeted blend (pH5) contains keratin, jojoba seed oil, and shea butter oil to gently cleanse, seal cuticles, and restore natural luster. It helps reduce tangling, improve manageability, and enhance shine without stripping natural oils.
- Jojoba and shea butter restore softness and smooth cuticles.
- Keratin supports strand strength and reduces frizz.
- pH5 maintains scalp-similar balance for human hair pieces.
How should I use this product for best results?
Use cold water and a soak method to protect fibers and color: dilute or apply directly then immerse the wig for at least 10–15 minutes. Rinse thoroughly with cold water 3–4 times and gently blot excess moisture with a towel; avoid wringing or twisting.
- Soak 10–15 minutes in cold water with the product.
- Rinse fully 3–4 times with cold water to remove residue.
- Gently press out water and air-dry on a wig stand for best shape retention.
Who is this for: Guxelle 2-in-1 Wig Shampoo & Conditioner suits wig wearers who want quick, reliable maintenance for both synthetic and human hair wigs. It’s ideal for daily users, performers, stylists, and anyone seeking to preserve color, texture, and fit with minimal fuss. Use every two weeks with regular wear to prolong softness, shape, and vibrancy while reducing the time spent on washing routines.
Ingredients
KERATIN
FAQ
Q: Is this safe for both synthetic and human hair wigs?
A: Yes. Guxelle has formulations balanced for synthetic (pH6) and human hair (pH5) to gently clean and condition each fiber type.
Q: How often should I wash my wig with this product?
A: For regular wear, use every two weeks. Increase frequency only if the wig accumulates styling products or heavy buildup.
Shipping & Return
xReturn Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Beauty & Personal Care items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
To be eligible for a return, your item must be in the same condition that you received it — unopened, unused, with all original packaging, safety seals intact, and all included accessories. For hygiene and safety reasons, opened or used beauty, skincare, haircare, fragrance, makeup, nail, tattooing, and personal care items cannot be returned.
You will also need your receipt or proof of purchase.
To start a return, contact us at cevraaustralia@gmail.com
All approved returns must be sent to the following address:
Cerva Australia – Returns Department
2601 E 28th St, STE 005
Signal Hill, California
United States
If your return is accepted, you will receive a prepaid return shipping label (when applicable) along with detailed instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
You can always reach us at cevraaustralia@gmail.com for any return questions.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, incorrect, leaking, broken, or arrives with missing components. We will evaluate the issue and make it right.
For seller-caused issues (damaged, defective, incorrect, expired), Cerva Australia will cover the return shipping cost.
Exceptions / Non-Returnable Items
For safety and hygiene reasons, the following items cannot be returned:
- Opened or used Beauty & Personal Care products
- Skincare, hair care, makeup, fragrance, and personal care items with broken seals
- Bath & Body products that have been opened
- Makeup, lip care, mascaras, brushes, or sponges once used
- Tattooing supplies that have been opened or contaminated
- Salon & spa tools that show signs of use
- Perishable beauty goods
- Customized or personalized items
- Hazardous materials or flammable liquids
- Sale or clearance items
- Gift cards
If you are unsure about your item’s return eligibility, please contact us before sending it back.
Exchanges
Exchanges are only available for unopened items that arrived damaged, defective, incorrect, or expired. The fastest way to receive the item you want is to return the original (if eligible) and place a new order once your return is approved.
European Union 14-Day Cooling-Off Period
If your order is shipped into the European Union, you have 14 days to cancel or return the item for any reason. However, Beauty & Personal Care items must still be unopened, unused, with all seals intact, and in their original packaging.
Refunds
Once we receive and inspect your return, we will notify you whether the refund was approved. If approved, your refund will be processed to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at cevraaustralia@gmail.com
ORDER PROCESSING TIME
All orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or Australia public holidays will be processed on the next business day.
If there is any delay in preparing your order, we will notify you promptly by email.
SHIPPING TIME
Cerva Australia ships exclusively within the Australia (England, Scotland, Wales and Northern Ireland).
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Standard delivery: Total delivery time is approximately 5 business days (2–3 days processing + delivery).
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Remote or outlying regions: 6–10 business days due to distance, weather conditions and limited carrier routes.
Deliveries to areas such as the Scottish Highlands and Islands, Isle of Man, Channel Islands and certain rural postcodes may take longer because of seasonal and logistical factors.
We always strive for timely deliveries, but once a parcel is handed to the courier, Cerva Australia is not responsible for carrier delays, customs checks or weather-related disruptions.
SHIPPING CONFIRMATION AND TRACKING
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your shipment.
Tracking details typically become active within 24–48 hours after dispatch.
SHIPPING RATES
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Standard shipping within the Australia is free on all orders.
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Expedited or express delivery options may be available at checkout for an additional fee depending on your location and chosen courier.
ADDRESS ACCURACY
Please ensure your shipping address is complete and accurate before placing your order. Cerva Australia is not responsible for delays, lost shipments or delivery issues caused by incorrect or incomplete addresses (including wrong house numbers, postcodes or flat numbers).
DAMAGED OR LOST PACKAGES
If your order arrives damaged, please contact us immediately at cevraaustralia@gmail.com with clear photos of the outer packaging and the damaged contents. We will review the case and work to resolve the issue as quickly as possible.
If your parcel is marked as “delivered” by the courier but you have not received it, please first:
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Check with neighbours or building reception/concierge
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Verify the shipping address used during checkout
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Contact your local delivery office or courier depot
If the issue continues, email us and we will help you open an investigation or claim with the carrier.
INTERNATIONAL SHIPPING
At this time, we only ship within the Australia. We may expand our shipping coverage to international destinations in the future.
CONTACT
If you have any questions about shipping, please contact us at: cevraaustralia@gmail.com
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