Chillojos Cooling Eye Mask 2-Pack - Reusable Gel Cold Compress for Puffy Eyes, Adjustable Velcro Straps
Chillojos 2-Pack Cooling Eye Mask is a reusable gel compress set that delivers long-lasting cold therapy to reduce puffiness, soothe...
Vendor:
Chillojos
Product type:
Face Mask
- $60.06
- $60.06
- Unit price
- per
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Subtotal:
$60.06
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Description
xChillojos 2-Pack Cooling Eye Mask is a reusable gel compress set that delivers long-lasting cold therapy to reduce puffiness, soothe tired eyes, and help relieve discomfort after surgery, migraines, or long screen sessions.
These soft, plush-covered gel masks combine adjustable Velcro straps with a flexible cooling core so you can apply even pressure and targeted chill where you need it. The masks are designed for repeated use: freeze for cold therapy or warm briefly for gentle heat, then wipe clean. Lightweight and portable, the two-pack lets you keep one at home and one in your bag for travel or the office.
How quickly will I notice a reduction in puffiness?
Cold therapy typically reduces visible swelling within a single session for many users. Pressing the chilled gel against the eyelids constricts local blood vessels, which can make puffiness and mild fluid retention less noticeable after 10–20 minutes.
- Use straight from the freezer for 10–20 minutes per eye session.
- Repeat up to 3 times daily as needed, allowing mask to return to temperature between sessions.
- Combine with gentle eyelid massage for enhanced drainage.
Can these masks be used after eye surgery or for headache relief?
The Chillojos gel masks are suitable as a cold compress option for post-procedure comfort and for soothing migraine or tension headache symptoms through gentle cooling. Always follow your surgeon's aftercare instructions and consult a healthcare professional before use if you have specific medical concerns.
- Apply cold therapy only if cleared by your healthcare provider.
- Use adjustable straps to control pressure without disturbing dressings.
- Alternate cold and short warm sessions if instructed by a clinician.
How do I clean and care for the reusable gel eye masks?
Maintaining the masks is straightforward: the plush side wipes clean and the gel core is designed to resist odors. Hand wash with mild soap and cool water, avoid harsh chemicals, and air-dry; the durable materials stand up to repeated freezing and brief warming cycles.
- Wipe plush surface with damp cloth or gentle soap, rinse, air-dry.
- Do not machine wash, tumble dry, or iron the gel pack.
- Store flat in the freezer pouch or dry drawer between uses.
What makes the Chillojos eye mask comfortable to wear for extended periods?
Comfort comes from a soft plush exterior, a flexible gel insert that conforms to facial contours, and an adjustable Velcro strap to secure fit without pinching. The mask blocks excess light, helping you relax or nap while maintaining the cooling effect for longer sessions.
- Soft plush fabric prevents cold-transmission discomfort against skin.
- Flexible gel conforms to eye sockets for even contact.
- Velcro strap allows customized tension for day or night use.
Who is this for? Chillojos 2-Pack Cooling Eye Masks suit anyone seeking non-prescription relief from eye puffiness, tiredness, or minor discomfort—commuters, shift workers, frequent flyers, desk-based professionals, and caregivers managing post-procedure comfort. They’re also a practical, affordable self-care gift for friends and family who want an easy-to-use, reusable solution for everyday eye care and brief migraine or headache symptom relief. Remember: for surgical or significant medical issues, use only under professional advice.
Ingredients
Water, Glycerin, Sodium Polyacrylate
FAQ
Q: How long should I freeze the Chillojos gel eye mask?
A: Freeze for at least 1–2 hours until fully chilled; 10–20 minute sessions are recommended per use.
Q: Can I heat the mask in the microwave?
A: You can warm briefly following product guidance, but avoid overheating—test temperature before applying to skin.
Shipping & Return
xReturn Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Beauty & Personal Care items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
To be eligible for a return, your item must be in the same condition that you received it — unopened, unused, with all original packaging, safety seals intact, and all included accessories. For hygiene and safety reasons, opened or used beauty, skincare, haircare, fragrance, makeup, nail, tattooing, and personal care items cannot be returned.
You will also need your receipt or proof of purchase.
To start a return, contact us at cevraaustralia@gmail.com
All approved returns must be sent to the following address:
Cerva Australia – Returns Department
2601 E 28th St, STE 005
Signal Hill, California
United States
If your return is accepted, you will receive a prepaid return shipping label (when applicable) along with detailed instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
You can always reach us at cevraaustralia@gmail.com for any return questions.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, incorrect, leaking, broken, or arrives with missing components. We will evaluate the issue and make it right.
For seller-caused issues (damaged, defective, incorrect, expired), Cerva Australia will cover the return shipping cost.
Exceptions / Non-Returnable Items
For safety and hygiene reasons, the following items cannot be returned:
- Opened or used Beauty & Personal Care products
- Skincare, hair care, makeup, fragrance, and personal care items with broken seals
- Bath & Body products that have been opened
- Makeup, lip care, mascaras, brushes, or sponges once used
- Tattooing supplies that have been opened or contaminated
- Salon & spa tools that show signs of use
- Perishable beauty goods
- Customized or personalized items
- Hazardous materials or flammable liquids
- Sale or clearance items
- Gift cards
If you are unsure about your item’s return eligibility, please contact us before sending it back.
Exchanges
Exchanges are only available for unopened items that arrived damaged, defective, incorrect, or expired. The fastest way to receive the item you want is to return the original (if eligible) and place a new order once your return is approved.
European Union 14-Day Cooling-Off Period
If your order is shipped into the European Union, you have 14 days to cancel or return the item for any reason. However, Beauty & Personal Care items must still be unopened, unused, with all seals intact, and in their original packaging.
Refunds
Once we receive and inspect your return, we will notify you whether the refund was approved. If approved, your refund will be processed to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at cevraaustralia@gmail.com
ORDER PROCESSING TIME
All orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or Australia public holidays will be processed on the next business day.
If there is any delay in preparing your order, we will notify you promptly by email.
SHIPPING TIME
Cerva Australia ships exclusively within the Australia (England, Scotland, Wales and Northern Ireland).
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Standard delivery: Total delivery time is approximately 5 business days (2–3 days processing + delivery).
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Remote or outlying regions: 6–10 business days due to distance, weather conditions and limited carrier routes.
Deliveries to areas such as the Scottish Highlands and Islands, Isle of Man, Channel Islands and certain rural postcodes may take longer because of seasonal and logistical factors.
We always strive for timely deliveries, but once a parcel is handed to the courier, Cerva Australia is not responsible for carrier delays, customs checks or weather-related disruptions.
SHIPPING CONFIRMATION AND TRACKING
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your shipment.
Tracking details typically become active within 24–48 hours after dispatch.
SHIPPING RATES
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Standard shipping within the Australia is free on all orders.
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Expedited or express delivery options may be available at checkout for an additional fee depending on your location and chosen courier.
ADDRESS ACCURACY
Please ensure your shipping address is complete and accurate before placing your order. Cerva Australia is not responsible for delays, lost shipments or delivery issues caused by incorrect or incomplete addresses (including wrong house numbers, postcodes or flat numbers).
DAMAGED OR LOST PACKAGES
If your order arrives damaged, please contact us immediately at cevraaustralia@gmail.com with clear photos of the outer packaging and the damaged contents. We will review the case and work to resolve the issue as quickly as possible.
If your parcel is marked as “delivered” by the courier but you have not received it, please first:
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Check with neighbours or building reception/concierge
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Verify the shipping address used during checkout
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Contact your local delivery office or courier depot
If the issue continues, email us and we will help you open an investigation or claim with the carrier.
INTERNATIONAL SHIPPING
At this time, we only ship within the Australia. We may expand our shipping coverage to international destinations in the future.
CONTACT
If you have any questions about shipping, please contact us at: cevraaustralia@gmail.com
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