Caudalie Vinoclean Deep Cleansing Face Exfoliator 75 mL — Gentle Gel Scrub with Volcanic Sand & Grape Water
Caudalie Vinoclean Deep Cleansing Face Exfoliator is a gentle, gel-based scrub that refines texture and refreshes skin using volcanic sand...
Vendor:
Caudalie
- $117.71
- $117.71
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Description
xCaudalie Vinoclean Deep Cleansing Face Exfoliator is a gentle, gel-based scrub that refines texture and refreshes skin using volcanic sand microbeads and hydrating grape water.
Designed as a twice-weekly treatment, this 75 mL exfoliator combines natural mineral particles with organic grape water and menthol to cleanse, brighten, and revive the complexion without stripping moisture. The formulation targets surface dead skin and impurities while supporting skin comfort, making it suitable for a range of skin types seeking a clearer, smoother look between regular cleansing routines.
How does this exfoliator remove dead skin without drying?
The formula uses finely milled volcanic sand microbeads that physically lift off dead cells and surface oil while grape water maintains hydration. Instead of harsh, large grains, the microbeads offer controlled abrasion, and the gel base helps rinse away residue cleanly.
- Volcanic sand microbeads for gentle, mechanical exfoliation
- Gel vehicle that rinses without film or tightness
- Organic grape water to preserve skin moisture and comfort
Will this work for sensitive or combination skin?
Its mild exfoliating particles and hydrating grape water make it suitable for many skin types, including combination and sensitive skin when used sparingly. Limit use to once weekly to start and focus on tolerant areas; avoid the delicate eye zone to minimize irritation.
- Recommended use: once to twice weekly depending on tolerance
- Avoid the eye contour and broken or inflamed skin
- Start with a patch test if you have highly reactive skin
How should I use the Vinoclean Deep Cleansing Face Exfoliator in my routine?
Apply to damp skin after removing makeup and before any targeted serums. Massage in gentle circular motions, concentrating on the T-zone where texture and congestion commonly build up, then rinse with warm water and follow with toner and moisturizer.
- Apply on damp skin, massage gently in circles
- Focus on nose, forehead and chin; avoid eye area
- Rinse thoroughly and complete with hydration step
What are the key ingredients and what do they do?
The main actives are volcanic sand microbeads for mechanical exfoliation, organic grape water to hydrate and soothe, and organic menthol to impart a cooling sensation. Together they cleanse, refine skin texture, and deliver a refreshed finish without aggressive surfactants.
- Volcanic sand microbeads — remove surface build-up and smooth texture
- Organic grape water — hydrates and helps support skin microbiota balance
- Organic menthol — offers a light refreshing effect after rinsing
Who is this for: Caudalie Vinoclean Deep Cleansing Face Exfoliator suits anyone seeking a natural-feel physical exfoliant that refreshes and refines skin texture. It’s aimed at those who want a once- or twice-weekly treatment to clear dullness and smooth rough patches without aggressive drying — particularly beneficial for combination, normal, and tolerant sensitive skin. If your skin is highly reactive, use less frequently and perform a patch test before regular use.
Ingredients
Aqua/Water/Eau, Hexyldecyl Stearate, Pumice, Glycerin, Glyceryl Stearate, Pentaerythrityl Distearate, Arachidyl Alcohol, Vitis Vinifera (Grape) Fruit Water, Behenyl Alcohol, Polyacrylate Crosspolymer-6, Arachidyl Glucoside, Potassium Cetyl Phosphate, Helianthus Annuus (Sunflower) Seed Oil, Tocopherol, Caprylyl Glycol, Potassium Sorbate, Menthol, Xanthan Gum, Citric Acid, Limonene, Sodium Phytate, Vitis Vinifera (Grape) Juice, Sodium Benzoate, Parfum (Fragrance).
FAQ
Q: How often should I use Caudalie Vinoclean Exfoliator?
A: Use once weekly to start, increasing to twice weekly if skin tolerates it well.
Q: Can I use it with sensitive skin?
A: Yes for many sensitive types if used sparingly; avoid the eye area and patch-test first.
Shipping & Return
xReturn Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Beauty & Personal Care items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
To be eligible for a return, your item must be in the same condition that you received it — unopened, unused, with all original packaging, safety seals intact, and all included accessories. For hygiene and safety reasons, opened or used beauty, skincare, haircare, fragrance, makeup, nail, tattooing, and personal care items cannot be returned.
You will also need your receipt or proof of purchase.
To start a return, contact us at cevraaustralia@gmail.com
All approved returns must be sent to the following address:
Cerva Australia – Returns Department
2601 E 28th St, STE 005
Signal Hill, California
United States
If your return is accepted, you will receive a prepaid return shipping label (when applicable) along with detailed instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
You can always reach us at cevraaustralia@gmail.com for any return questions.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, incorrect, leaking, broken, or arrives with missing components. We will evaluate the issue and make it right.
For seller-caused issues (damaged, defective, incorrect, expired), Cerva Australia will cover the return shipping cost.
Exceptions / Non-Returnable Items
For safety and hygiene reasons, the following items cannot be returned:
- Opened or used Beauty & Personal Care products
- Skincare, hair care, makeup, fragrance, and personal care items with broken seals
- Bath & Body products that have been opened
- Makeup, lip care, mascaras, brushes, or sponges once used
- Tattooing supplies that have been opened or contaminated
- Salon & spa tools that show signs of use
- Perishable beauty goods
- Customized or personalized items
- Hazardous materials or flammable liquids
- Sale or clearance items
- Gift cards
If you are unsure about your item’s return eligibility, please contact us before sending it back.
Exchanges
Exchanges are only available for unopened items that arrived damaged, defective, incorrect, or expired. The fastest way to receive the item you want is to return the original (if eligible) and place a new order once your return is approved.
European Union 14-Day Cooling-Off Period
If your order is shipped into the European Union, you have 14 days to cancel or return the item for any reason. However, Beauty & Personal Care items must still be unopened, unused, with all seals intact, and in their original packaging.
Refunds
Once we receive and inspect your return, we will notify you whether the refund was approved. If approved, your refund will be processed to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at cevraaustralia@gmail.com
ORDER PROCESSING TIME
All orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or Australia public holidays will be processed on the next business day.
If there is any delay in preparing your order, we will notify you promptly by email.
SHIPPING TIME
Cerva Australia ships exclusively within the Australia (England, Scotland, Wales and Northern Ireland).
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Standard delivery: Total delivery time is approximately 5 business days (2–3 days processing + delivery).
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Remote or outlying regions: 6–10 business days due to distance, weather conditions and limited carrier routes.
Deliveries to areas such as the Scottish Highlands and Islands, Isle of Man, Channel Islands and certain rural postcodes may take longer because of seasonal and logistical factors.
We always strive for timely deliveries, but once a parcel is handed to the courier, Cerva Australia is not responsible for carrier delays, customs checks or weather-related disruptions.
SHIPPING CONFIRMATION AND TRACKING
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your shipment.
Tracking details typically become active within 24–48 hours after dispatch.
SHIPPING RATES
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Standard shipping within the Australia is free on all orders.
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Expedited or express delivery options may be available at checkout for an additional fee depending on your location and chosen courier.
ADDRESS ACCURACY
Please ensure your shipping address is complete and accurate before placing your order. Cerva Australia is not responsible for delays, lost shipments or delivery issues caused by incorrect or incomplete addresses (including wrong house numbers, postcodes or flat numbers).
DAMAGED OR LOST PACKAGES
If your order arrives damaged, please contact us immediately at cevraaustralia@gmail.com with clear photos of the outer packaging and the damaged contents. We will review the case and work to resolve the issue as quickly as possible.
If your parcel is marked as “delivered” by the courier but you have not received it, please first:
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Check with neighbours or building reception/concierge
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Verify the shipping address used during checkout
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Contact your local delivery office or courier depot
If the issue continues, email us and we will help you open an investigation or claim with the carrier.
INTERNATIONAL SHIPPING
At this time, we only ship within the Australia. We may expand our shipping coverage to international destinations in the future.
CONTACT
If you have any questions about shipping, please contact us at: cevraaustralia@gmail.com
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