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We offer free shipping to every province and territory in Australia.
We offer free standard shipping throughout the Australia with no minimum spend. All orders include tracking for a smooth and reliable delivery experience.
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Beauty & Personal Care items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
You should expect to receive your refund within four weeks of giving your package to the return shipper, although in many cases refunds are processed sooner. This timeframe includes the transit time for us to receive your return from the carrier (5–10 business days), the time it takes us to inspect and process the returned item once received (3–5 business days), and the time required for your bank to complete the refund request (5–10 business days).
If you need to return an item, simply contact us at cevraaustralia@gmail.com and our team will guide you through the return process.
We will notify you via email once we have received and processed the returned item and your refund has been issued.
Deliveries to outer and remote regions of the Australia may experience seasonal delays due to severe weather conditions or limited carrier availability. We appreciate your understanding and kindly ask that you allow additional time for your order to arrive safely.
Burt's Bees Essentials Everyday Set is a five-piece travel-size skin and lip care gift collection designed to cleanse, hydrate and refresh skin and lips using natural, responsibly sourced ingredients.
This ready-to-gift kit gathers compact favorites from Burt's Bees so you can deliver a spa-like routine without bulky bottles or wrapping. Each travel-size item is formulated without parabens, phthalates, petrolatum or SLS, and the set mixes a deep-cleansing face cream, concentrated hand salve, nourishing body lotion, softening foot cream and the original beeswax lip balm for all-day moisture plus a peppermint finish.
The Essentials Everyday Set contains five travel-friendly items that cover daily cleansing and targeted moisturizing. All pieces are sized to fit a purse, carry-on, or bathroom cabinet for easy use at home or while traveling.
The Soap Bark & Chamomile Deep Cleansing Cream is formulated to lift away dirt, excess oil and light makeup while leaving skin feeling refreshed rather than stripped. Chamomile calms, soap bark helps cleanse, and a hint of menthol provides an invigorating sensation.
The set targets common dry-skin areas with concentrated formulas: hand salve for hardworking hands, foot cream for rough heels, and the beeswax lip balm for chapped lips. While not a medical treatment, these products provide noticeable smoothing and conditioning when used regularly.
This Essentials kit arrives ready to give, with all pieces travel-sized for convenience and a curated mix of Burt's Bees staples that suit many preferences. It’s an accessible, eco-minded option for birthdays, holidays or Mother’s Day when you want a thoughtful present without extra wrapping.
Who is this for? The Burt's Bees Essentials Everyday Set suits anyone seeking convenient, natural-feeling skin and lip care in travel-friendly portions: busy commuters, frequent travelers, gift givers who prefer ready-to-use presents, and people who want to test Burt's Bees staples without committing to full sizes. If you value recognizable, responsibly sourced ingredients and practical packaging, this kit provides a concise routine for cleansing and targeted hydration.
Body Lotion with Milk & Honey / Lait pour le corps au lait et au miel / Körperlotion mit Milch & Honig / Crema Líquida para el Cuerpo con Leche y Miel / Lozione per il corpo al latte e miele (Net Wt 1 oz / Poids net 25 g) INGREDIENTS : aqua, glycerin, decyl cocoate, butyrospermum parkii butter, cera alba, parfum*, helianthus annuus seed oil, cocos nucifera oil, glyceryl stearate citrate, cetyl alcohol, olea europaea fruit oil, polyglyceryl-3 stearate, sodium stearoyl lactylate, sine adipe lac, mel, hydrolyzed jojoba esters, canola oil, rosmarinus o cinalis leaf extract, xanthan gum, lactic acid, jojoba esters, tocopherol, glycine soja oil, beta-carotene, potassium sorbate, phenoxyethanol, benzyl benzoate, benzyl cinnamate, citral, coumarin, limonene *parfum naturel / natural fragrance Hand Salve / Baume pour les mains / Handsalbe / Bálsamo para las Manos / Balsamo per le mani (Net Wt 0.3 oz / Poids net 8.5 g) INGREDIENTS : prunus amygdalus dulcis oil, olea europaea husk oil, cera alba, parfum*, rosmarinus officinalis leaf extract, lavandula angustifolia flower extract, helianthus annuus seed oil, tocopherol, canola oil, glycine soja oil, linalool, limonene *parfum naturel / natural fragrance Soap Bark & Chamomile Deep Cleansing Cream / Crème nettoyante en profondeur au bois de Panama et à la camomille / Tiefenreinigungscreme mit Seifenrinde und Kamille / Crema de Limpieza Profunda con Quillaja Saponaria y Manzanilla / Crema per la pulizia profonda con Polvere di panama e Camomilla (Net Wt 0.75 oz / Poids net 20 g) INGREDIENTS : aqua, helianthus annuus seed oil, stearic acid, glycerin, cetyl alcohol, cetearyl alcohol, cocos nucifera oil, coco-glucoside, silica, quillaja saponaria bark extract, chamomilla recutita flower extract, echinacea purpurea extract, aloe barbadensis leaf extract, tocopherol, theobroma cacao seed butter, lonicera japonica flower extract, lonicera caprifolium flower extract, rosmarinus officinalis leaf extract, hamamelis virginiana water, menthol, sucrose stearate, xanthan gum, glycine soja oil, canola oil, sodium phytate, alcohol, parfum, phenoxyethanol, limonene, citral Coconut Foot Cream / Crème Pour Les Pieds à la noix de coco / Fußcreme mit Kokosnuss / Crema de Coco para Pies / Crema Per I Piedi alla Noce di cocco (Net Wt 0.75 oz / Poids net 21.2 g) INGREDIENTS : glycerin, olea europaea husk oil, avena sativa kernel flour, parfum*, cocos nucifera oil, quillaja saponaria bark extract, lanolin, canola oil, rosmarinus officinalis leaf extract, tocopherol, glycine soja oil, coumarin, limonene, linalool *parfum naturel / natural fragrance Beeswax Lip Balm with Vitamin E & Peppermint / Baume pour les lèvres à la cire d’abeille, à la vitamine E et à la menthe poivrée / Lippenbalsam mit Bienenwachs, Vitamin E & Pfe erminze / Bálsamo Labial con Cera de Abeja, Vitamina E y Menta / Balsamo labbra alla cera d’api con vitamina E e menta piperita (Net Wt 0.15 oz / Poids net 4.25 g) INGREDIENTS : cera alba, cocos nucifera oil, helianthus annuus seed oil, mentha piperita oil, lanolin, tocopherol, rosmarinus officinalis leaf extract, glycine soja oil, canola oil (huile de colza), limonene, linalool, eugenol
Q: Are these products free from parabens and phthalates?
A: Yes. The set is formulated without parabens, phthalates, petrolatum or SLS.
Q: How long does the lip balm moisturize?
A: The beeswax lip balm offers extended moisture; many users report lasting hydration up to 12 hours.
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Beauty & Personal Care items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
To be eligible for a return, your item must be in the same condition that you received it — unopened, unused, with all original packaging, safety seals intact, and all included accessories. For hygiene and safety reasons, opened or used beauty, skincare, haircare, fragrance, makeup, nail, tattooing, and personal care items cannot be returned.
You will also need your receipt or proof of purchase.
To start a return, contact us at cevraaustralia@gmail.com
All approved returns must be sent to the following address:
Cerva Australia – Returns Department
2601 E 28th St, STE 005
Signal Hill, California
United States
If your return is accepted, you will receive a prepaid return shipping label (when applicable) along with detailed instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
You can always reach us at cevraaustralia@gmail.com for any return questions.
Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, incorrect, leaking, broken, or arrives with missing components. We will evaluate the issue and make it right.
For seller-caused issues (damaged, defective, incorrect, expired), Cerva Australia will cover the return shipping cost.
For safety and hygiene reasons, the following items cannot be returned:
If you are unsure about your item’s return eligibility, please contact us before sending it back.
Exchanges are only available for unopened items that arrived damaged, defective, incorrect, or expired. The fastest way to receive the item you want is to return the original (if eligible) and place a new order once your return is approved.
If your order is shipped into the European Union, you have 14 days to cancel or return the item for any reason. However, Beauty & Personal Care items must still be unopened, unused, with all seals intact, and in their original packaging.
Once we receive and inspect your return, we will notify you whether the refund was approved. If approved, your refund will be processed to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at cevraaustralia@gmail.com
ORDER PROCESSING TIME
All orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or Australia public holidays will be processed on the next business day.
If there is any delay in preparing your order, we will notify you promptly by email.
SHIPPING TIME
Cerva Australia ships exclusively within the Australia (England, Scotland, Wales and Northern Ireland).
Standard delivery: Total delivery time is approximately 5 business days (2–3 days processing + delivery).
Remote or outlying regions: 6–10 business days due to distance, weather conditions and limited carrier routes.
Deliveries to areas such as the Scottish Highlands and Islands, Isle of Man, Channel Islands and certain rural postcodes may take longer because of seasonal and logistical factors.
We always strive for timely deliveries, but once a parcel is handed to the courier, Cerva Australia is not responsible for carrier delays, customs checks or weather-related disruptions.
SHIPPING CONFIRMATION AND TRACKING
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your shipment.
Tracking details typically become active within 24–48 hours after dispatch.
SHIPPING RATES
Standard shipping within the Australia is free on all orders.
Expedited or express delivery options may be available at checkout for an additional fee depending on your location and chosen courier.
ADDRESS ACCURACY
Please ensure your shipping address is complete and accurate before placing your order. Cerva Australia is not responsible for delays, lost shipments or delivery issues caused by incorrect or incomplete addresses (including wrong house numbers, postcodes or flat numbers).
DAMAGED OR LOST PACKAGES
If your order arrives damaged, please contact us immediately at cevraaustralia@gmail.com with clear photos of the outer packaging and the damaged contents. We will review the case and work to resolve the issue as quickly as possible.
If your parcel is marked as “delivered” by the courier but you have not received it, please first:
Check with neighbours or building reception/concierge
Verify the shipping address used during checkout
Contact your local delivery office or courier depot
If the issue continues, email us and we will help you open an investigation or claim with the carrier.
INTERNATIONAL SHIPPING
At this time, we only ship within the Australia. We may expand our shipping coverage to international destinations in the future.
CONTACT
If you have any questions about shipping, please contact us at: cevraaustralia@gmail.com
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