Welcome to Cerva Australia — Premium Beauty with Free Shipping
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We offer free shipping to every province and territory in Australia.
We offer free standard shipping throughout the Australia with no minimum spend. All orders include tracking for a smooth and reliable delivery experience.
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Beauty & Personal Care items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
You should expect to receive your refund within four weeks of giving your package to the return shipper, although in many cases refunds are processed sooner. This timeframe includes the transit time for us to receive your return from the carrier (5–10 business days), the time it takes us to inspect and process the returned item once received (3–5 business days), and the time required for your bank to complete the refund request (5–10 business days).
If you need to return an item, simply contact us at cevraaustralia@gmail.com and our team will guide you through the return process.
We will notify you via email once we have received and processed the returned item and your refund has been issued.
Deliveries to outer and remote regions of the Australia may experience seasonal delays due to severe weather conditions or limited carrier availability. We appreciate your understanding and kindly ask that you allow additional time for your order to arrive safely.
Burt's Bees Essentials Everyday Set is a five-piece travel-size skin and lip care gift collection designed to cleanse, hydrate and refresh skin and lips using natural, responsibly sourced ingredients.
This ready-to-gift kit gathers compact favorites from Burt's Bees so you can deliver a spa-like routine without bulky bottles or wrapping. Each travel-size item is formulated without parabens, phthalates, petrolatum or SLS, and the set mixes a deep-cleansing face cream, concentrated hand salve, nourishing body lotion, softening foot cream and the original beeswax lip balm for all-day moisture plus a peppermint finish.
The Essentials Everyday Set contains five travel-friendly items that cover daily cleansing and targeted moisturizing. All pieces are sized to fit a purse, carry-on, or bathroom cabinet for easy use at home or while traveling.
The Soap Bark & Chamomile Deep Cleansing Cream is formulated to lift away dirt, excess oil and light makeup while leaving skin feeling refreshed rather than stripped. Chamomile calms, soap bark helps cleanse, and a hint of menthol provides an invigorating sensation.
The set targets common dry-skin areas with concentrated formulas: hand salve for hardworking hands, foot cream for rough heels, and the beeswax lip balm for chapped lips. While not a medical treatment, these products provide noticeable smoothing and conditioning when used regularly.
This Essentials kit arrives ready to give, with all pieces travel-sized for convenience and a curated mix of Burt's Bees staples that suit many preferences. It’s an accessible, eco-minded option for birthdays, holidays or Mother’s Day when you want a thoughtful present without extra wrapping.
Who is this for? The Burt's Bees Essentials Everyday Set suits anyone seeking convenient, natural-feeling skin and lip care in travel-friendly portions: busy commuters, frequent travelers, gift givers who prefer ready-to-use presents, and people who want to test Burt's Bees staples without committing to full sizes. If you value recognizable, responsibly sourced ingredients and practical packaging, this kit provides a concise routine for cleansing and targeted hydration.
Body Lotion with Milk & Honey / Lait pour le corps au lait et au miel / Körperlotion mit Milch & Honig / Crema Líquida para el Cuerpo con Leche y Miel / Lozione per il corpo al latte e miele (Net Wt 1 oz / Poids net 25 g) INGREDIENTS : aqua, glycerin, decyl cocoate, butyrospermum parkii butter, cera alba, parfum*, helianthus annuus seed oil, cocos nucifera oil, glyceryl stearate citrate, cetyl alcohol, olea europaea fruit oil, polyglyceryl-3 stearate, sodium stearoyl lactylate, sine adipe lac, mel, hydrolyzed jojoba esters, canola oil, rosmarinus o cinalis leaf extract, xanthan gum, lactic acid, jojoba esters, tocopherol, glycine soja oil, beta-carotene, potassium sorbate, phenoxyethanol, benzyl benzoate, benzyl cinnamate, citral, coumarin, limonene *parfum naturel / natural fragrance Hand Salve / Baume pour les mains / Handsalbe / Bálsamo para las Manos / Balsamo per le mani (Net Wt 0.3 oz / Poids net 8.5 g) INGREDIENTS : prunus amygdalus dulcis oil, olea europaea husk oil, cera alba, parfum*, rosmarinus officinalis leaf extract, lavandula angustifolia flower extract, helianthus annuus seed oil, tocopherol, canola oil, glycine soja oil, linalool, limonene *parfum naturel / natural fragrance Soap Bark & Chamomile Deep Cleansing Cream / Crème nettoyante en profondeur au bois de Panama et à la camomille / Tiefenreinigungscreme mit Seifenrinde und Kamille / Crema de Limpieza Profunda con Quillaja Saponaria y Manzanilla / Crema per la pulizia profonda con Polvere di panama e Camomilla (Net Wt 0.75 oz / Poids net 20 g) INGREDIENTS : aqua, helianthus annuus seed oil, stearic acid, glycerin, cetyl alcohol, cetearyl alcohol, cocos nucifera oil, coco-glucoside, silica, quillaja saponaria bark extract, chamomilla recutita flower extract, echinacea purpurea extract, aloe barbadensis leaf extract, tocopherol, theobroma cacao seed butter, lonicera japonica flower extract, lonicera caprifolium flower extract, rosmarinus officinalis leaf extract, hamamelis virginiana water, menthol, sucrose stearate, xanthan gum, glycine soja oil, canola oil, sodium phytate, alcohol, parfum, phenoxyethanol, limonene, citral Coconut Foot Cream / Crème Pour Les Pieds à la noix de coco / Fußcreme mit Kokosnuss / Crema de Coco para Pies / Crema Per I Piedi alla Noce di cocco (Net Wt 0.75 oz / Poids net 21.2 g) INGREDIENTS : glycerin, olea europaea husk oil, avena sativa kernel flour, parfum*, cocos nucifera oil, quillaja saponaria bark extract, lanolin, canola oil, rosmarinus officinalis leaf extract, tocopherol, glycine soja oil, coumarin, limonene, linalool *parfum naturel / natural fragrance Beeswax Lip Balm with Vitamin E & Peppermint / Baume pour les lèvres à la cire d’abeille, à la vitamine E et à la menthe poivrée / Lippenbalsam mit Bienenwachs, Vitamin E & Pfe erminze / Bálsamo Labial con Cera de Abeja, Vitamina E y Menta / Balsamo labbra alla cera d’api con vitamina E e menta piperita (Net Wt 0.15 oz / Poids net 4.25 g) INGREDIENTS : cera alba, cocos nucifera oil, helianthus annuus seed oil, mentha piperita oil, lanolin, tocopherol, rosmarinus officinalis leaf extract, glycine soja oil, canola oil (huile de colza), limonene, linalool, eugenol
Q: Are these products free from parabens and phthalates?
A: Yes. The set is formulated without parabens, phthalates, petrolatum or SLS.
Q: How long does the lip balm moisturize?
A: The beeswax lip balm offers extended moisture; many users report lasting hydration up to 12 hours.
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Beauty & Personal Care items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
To be eligible for a return, your item must be in the same condition that you received it — unopened, unused, with all original packaging, safety seals intact, and all included accessories. For hygiene and safety reasons, opened or used beauty, skincare, haircare, fragrance, makeup, nail, tattooing, and personal care items cannot be returned.
You will also need your receipt or proof of purchase.
To start a return, contact us at cevraaustralia@gmail.com
All approved returns must be sent to the following address:
Cerva Australia – Returns Department
2601 E 28th St, STE 005
Signal Hill, California
United States
If your return is accepted, you will receive a prepaid return shipping label (when applicable) along with detailed instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
You can always reach us at cevraaustralia@gmail.com for any return questions.
Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, incorrect, leaking, broken, or arrives with missing components. We will evaluate the issue and make it right.
For seller-caused issues (damaged, defective, incorrect, expired), Cerva Australia will cover the return shipping cost.
For safety and hygiene reasons, the following items cannot be returned:
If you are unsure about your item’s return eligibility, please contact us before sending it back.
Exchanges are only available for unopened items that arrived damaged, defective, incorrect, or expired. The fastest way to receive the item you want is to return the original (if eligible) and place a new order once your return is approved.
If your order is shipped into the European Union, you have 14 days to cancel or return the item for any reason. However, Beauty & Personal Care items must still be unopened, unused, with all seals intact, and in their original packaging.
Once we receive and inspect your return, we will notify you whether the refund was approved. If approved, your refund will be processed to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at cevraaustralia@gmail.com
ORDER PROCESSING TIME
All orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or Australia public holidays will be processed on the next business day.
If there is any delay in preparing your order, we will notify you promptly by email.
SHIPPING TIME
Cerva Australia ships exclusively within the Australia (England, Scotland, Wales and Northern Ireland).
Standard delivery: Total delivery time is approximately 5 business days (2–3 days processing + delivery).
Remote or outlying regions: 6–10 business days due to distance, weather conditions and limited carrier routes.
Deliveries to areas such as the Scottish Highlands and Islands, Isle of Man, Channel Islands and certain rural postcodes may take longer because of seasonal and logistical factors.
We always strive for timely deliveries, but once a parcel is handed to the courier, Cerva Australia is not responsible for carrier delays, customs checks or weather-related disruptions.
SHIPPING CONFIRMATION AND TRACKING
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your shipment.
Tracking details typically become active within 24–48 hours after dispatch.
SHIPPING RATES
Standard shipping within the Australia is free on all orders.
Expedited or express delivery options may be available at checkout for an additional fee depending on your location and chosen courier.
ADDRESS ACCURACY
Please ensure your shipping address is complete and accurate before placing your order. Cerva Australia is not responsible for delays, lost shipments or delivery issues caused by incorrect or incomplete addresses (including wrong house numbers, postcodes or flat numbers).
DAMAGED OR LOST PACKAGES
If your order arrives damaged, please contact us immediately at cevraaustralia@gmail.com with clear photos of the outer packaging and the damaged contents. We will review the case and work to resolve the issue as quickly as possible.
If your parcel is marked as “delivered” by the courier but you have not received it, please first:
Check with neighbours or building reception/concierge
Verify the shipping address used during checkout
Contact your local delivery office or courier depot
If the issue continues, email us and we will help you open an investigation or claim with the carrier.
INTERNATIONAL SHIPPING
At this time, we only ship within the Australia. We may expand our shipping coverage to international destinations in the future.
CONTACT
If you have any questions about shipping, please contact us at: cevraaustralia@gmail.com
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Welcome to Cerva Australia | Professional Beauty Supplies, Skincare & Cosmetics! The terms “we”, “us” and “our” refer to Cerva Australia | Professional Beauty Supplies, Skincare & Cosmetics. We operate this store and website, including all related information, content, features, tools, products and services in order to provide you with a curated shopping experience (“the Services”). The website is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service describe your rights and responsibilities when using our Services. By visiting or using our website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use our Services.
By agreeing to these Terms, you confirm you are at least the age of majority in your region and, if applicable, consent to allow your minor dependents to use the Services.
You may be required to provide information such as your name, email address, billing details, and shipping information. You agree all information provided is accurate and complete.
You are responsible for your account security and must not transfer or share your account.
We strive to display our products accurately; however, product colors or appearance may differ due to device settings.
We do not guarantee that the quality or appearance of any product will meet your expectations.
All product descriptions, pricing, and availability are subject to change at any time without notice.
Placing an order constitutes an offer to purchase. We may accept or decline orders at our discretion. Payment must be processed before an order is accepted.
Order changes or cancellations may not be possible once processed.
All purchases are subject to our Refund Policy.
You confirm your purchases are for personal use and not for resale.
Prices, discounts, and promotions may change at any time. The price shown at checkout is the final price at the time of purchase.
Taxes, shipping fees, and applicable duties may not be included unless stated.
You agree to provide accurate payment and contact information and authorize us to charge your selected payment method.
Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, weather, or events outside our control.
Once an order is transferred to the carrier, risk of loss passes to you.
All trademarks, images, text, branding, designs, and website content belong to Cerva Australia or our licensors.
You may use the Services for personal use only. You may not copy, distribute, replicate, or modify our content without written permission.
We may provide access to third-party tools which we do not monitor or control.
These tools are provided “as is” and “as available.” We are not responsible for issues arising from use of such tools.
Our Services may include links to third-party websites. We are not responsible for the accuracy, content, or policies of these external sites.
Any issues related to purchases from third parties must be directed to the third-party provider.
Cerva Australia is powered by Shopify, but all sales are made directly through Cerva Australia. Shopify is not responsible for any injuries, losses, or product-related issues.
By using the Services, you release Shopify from liability arising from your transactions with us.
All personal information provided through the Services is governed by our Privacy Policy and Shopify’s data processing policies.
By using the Services, you acknowledge and agree that Shopify may collect and process your information to operate the platform.
Any ideas, reviews, feedback, or suggestions you submit may be used by us for improvement or promotional purposes.
You grant us a royalty-free, worldwide license to use such feedback. You may not submit unlawful or harmful content.
Occasionally, product descriptions, pricing, promotions, shipping charges, or availability may contain errors.
We reserve the right to correct such errors or cancel orders affected by them.
You may not use our Services for unlawful, harmful, fraudulent, or abusive purposes.
You agree not to upload malware, spam, or attempt to bypass our security.
We may suspend or terminate your access if you violate these terms.
We may terminate your access at any time without notice.
Certain sections of these Terms will remain in effect after termination, including Intellectual Property, Limitation of Liability, and Indemnification.
Our Services and products are provided “as is” and “as available.”
We do not guarantee uninterrupted, error-free service, and we do not warrant the accuracy or completeness of any content.
Some jurisdictions do not allow limitations on implied warranties; therefore, some disclaimers may not apply to you.
To the fullest extent permitted by law, Cerva Australia, its employees, partners, suppliers, and Shopify will not be liable for any damages—direct or indirect—resulting from your use of the Services or products.
You agree to indemnify and hold Cerva Australia, Shopify, and their affiliates harmless from claims, liabilities, and expenses resulting from your use of the Services or violation of these Terms.
If any provision of these Terms is found invalid, the remaining Terms will continue to remain in full force and effect.
Failure to enforce any right does not constitute a waiver.
These Terms constitute the entire agreement between you and Cerva Australia.
You may not assign these Terms.
We may assign our rights and obligations without notice.
These Terms are governed by the laws of the jurisdiction where Cerva Australia is headquartered, and you consent to the courts of that jurisdiction.
Headings are for convenience only and do not affect interpretation.
We may update or modify these Terms at any time.
Your continued use of the Services means you accept the updated Terms.
Questions regarding these Terms should be sent to:
Cerva Australia | Professional Beauty Supplies, Skincare & Cosmetics
Email: cevraaustralia@gmail.com
Address: 405 Liverpool St, STE 008, Darlinghurst NSW 2010, Australia