BioSilk Silk Therapy 3-Piece Hair Kit — 12 oz Set with Shampoo, Conditioner & Leave-In Serum, Sulfate-Free
BioSilk 3-Piece Silk Therapy Kit is a daily haircare trio—shampoo, conditioner and a leave-in serum—formulated with silk proteins to add...
Vendor:
BioSilk
Product type:
Shampoo & Conditioner Set
- $127.42
- $127.42
- Unit price
- per
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$127.42
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Free Shipping
We offer free shipping to every province and territory in Australia.
Free Returns
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Seasonal Shipping Delays to Outer Regions
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Description
xBioSilk 3-Piece Silk Therapy Kit is a daily haircare trio—shampoo, conditioner and a leave-in serum—formulated with silk proteins to add softness, shine and manageability without sulfates or parabens.
This complete 12 oz set combines a cleansing shampoo, a lightweight conditioner and a leave-in silk serum to help restore smoothness, control frizz and boost shine for all hair types. The formulas are sulfate-free, paraben-free and cruelty-free, designed to work together so hair looks polished and feels more manageable with regular use. BioSilk’s silk protein infusion is the signature element, created to strengthen strands and improve surface softness without weighing hair down.
How does the shampoo clean while protecting color and texture?
The BioSilk shampoo uses a gentle, sulfate-free lather that removes buildup without stripping natural oils or color. It’s formulated to lift dirt and styling residues while leaving silk proteins behind to maintain softness and surface sheen. Regular use supports hair that’s easier to style and less prone to dullness.
- Gentle cleansing agents that avoid harsh sulfates
- Silk proteins deposited during wash for added smoothness
- Safe for color-treated hair and daily use
What benefits does the conditioner provide for dry or damaged ends?
The BioSilk conditioner is a lightweight, self-adjusting formula that targets dry or damaged areas without making roots limp. It delivers balanced moisture and helps detangle strands while enhancing body and shine. For split ends or rough texture, the concentrated silk infusion improves manageability and tactile softness.
- Lightweight conditioning focused on mid-lengths and ends
- Improves detangling and reduces breakage from brushing
- Boosts volume and visible shine without buildup
When and why should I use the leave-in serum?
The leave-in silk serum is intended for use after towel-drying or on dry hair to tame flyaways and add gloss. A small amount smooths cuticles, minimizes frizz, and helps protect hair from environmental stressors like humidity and pollution. It’s a finishing product that enhances shine and softens texture between washes.
- Apply sparingly to ends and unruly areas for instant smoothness
- Locks in moisture and reduces frizz for extended manageability
- Can be used pre-styling to ease combing and heat application
How do I incorporate this kit into my daily routine?
Use the shampoo to cleanse, follow with the conditioner focusing on mid-lengths to ends, and finish with a small amount of serum on towel-dried or dry hair. For best results, use consistently and adjust serum quantity to hair thickness and length. The trio is designed to complement one another so texture and shine improve over several washes.
- Shampoo: apply, lather, rinse; repeat if needed for heavy buildup
- Conditioner: apply from mid-lengths to ends, leave 1–2 minutes, rinse
- Serum: use a pea-sized amount on damp or dry hair; add more for longer hair
This kit is for anyone seeking an easy, salon-inspired route to softer, shinier hair: ideal for people with color-treated, frizz-prone, dry or normal hair who want lightweight conditioning and a polished finish. It’s also a practical choice for those who prefer sulfate-free, paraben-free and cruelty-free products in their daily routine. Whether you’re rebuilding manageability after chemical services or you simply want smoother everyday styling, this set offers complementary steps that simplify care and elevate shine.
FAQ
Q: Is this kit safe for color-treated hair?
A: Yes. The shampoo and conditioner are sulfate-free and formulated to be safe for color-treated hair.
Q: How much serum should I use for long hair?
A: Start with a pea-sized amount and add more sparingly along ends until desired smoothness is reached.
Shipping & Return
xReturn Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Beauty & Personal Care items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
To be eligible for a return, your item must be in the same condition that you received it — unopened, unused, with all original packaging, safety seals intact, and all included accessories. For hygiene and safety reasons, opened or used beauty, skincare, haircare, fragrance, makeup, nail, tattooing, and personal care items cannot be returned.
You will also need your receipt or proof of purchase.
To start a return, contact us at cevraaustralia@gmail.com
All approved returns must be sent to the following address:
Cerva Australia – Returns Department
2601 E 28th St, STE 005
Signal Hill, California
United States
If your return is accepted, you will receive a prepaid return shipping label (when applicable) along with detailed instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
You can always reach us at cevraaustralia@gmail.com for any return questions.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, incorrect, leaking, broken, or arrives with missing components. We will evaluate the issue and make it right.
For seller-caused issues (damaged, defective, incorrect, expired), Cerva Australia will cover the return shipping cost.
Exceptions / Non-Returnable Items
For safety and hygiene reasons, the following items cannot be returned:
- Opened or used Beauty & Personal Care products
- Skincare, hair care, makeup, fragrance, and personal care items with broken seals
- Bath & Body products that have been opened
- Makeup, lip care, mascaras, brushes, or sponges once used
- Tattooing supplies that have been opened or contaminated
- Salon & spa tools that show signs of use
- Perishable beauty goods
- Customized or personalized items
- Hazardous materials or flammable liquids
- Sale or clearance items
- Gift cards
If you are unsure about your item’s return eligibility, please contact us before sending it back.
Exchanges
Exchanges are only available for unopened items that arrived damaged, defective, incorrect, or expired. The fastest way to receive the item you want is to return the original (if eligible) and place a new order once your return is approved.
European Union 14-Day Cooling-Off Period
If your order is shipped into the European Union, you have 14 days to cancel or return the item for any reason. However, Beauty & Personal Care items must still be unopened, unused, with all seals intact, and in their original packaging.
Refunds
Once we receive and inspect your return, we will notify you whether the refund was approved. If approved, your refund will be processed to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at cevraaustralia@gmail.com
ORDER PROCESSING TIME
All orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or Australia public holidays will be processed on the next business day.
If there is any delay in preparing your order, we will notify you promptly by email.
SHIPPING TIME
Cerva Australia ships exclusively within the Australia (England, Scotland, Wales and Northern Ireland).
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Standard delivery: Total delivery time is approximately 5 business days (2–3 days processing + delivery).
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Remote or outlying regions: 6–10 business days due to distance, weather conditions and limited carrier routes.
Deliveries to areas such as the Scottish Highlands and Islands, Isle of Man, Channel Islands and certain rural postcodes may take longer because of seasonal and logistical factors.
We always strive for timely deliveries, but once a parcel is handed to the courier, Cerva Australia is not responsible for carrier delays, customs checks or weather-related disruptions.
SHIPPING CONFIRMATION AND TRACKING
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your shipment.
Tracking details typically become active within 24–48 hours after dispatch.
SHIPPING RATES
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Standard shipping within the Australia is free on all orders.
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Expedited or express delivery options may be available at checkout for an additional fee depending on your location and chosen courier.
ADDRESS ACCURACY
Please ensure your shipping address is complete and accurate before placing your order. Cerva Australia is not responsible for delays, lost shipments or delivery issues caused by incorrect or incomplete addresses (including wrong house numbers, postcodes or flat numbers).
DAMAGED OR LOST PACKAGES
If your order arrives damaged, please contact us immediately at cevraaustralia@gmail.com with clear photos of the outer packaging and the damaged contents. We will review the case and work to resolve the issue as quickly as possible.
If your parcel is marked as “delivered” by the courier but you have not received it, please first:
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Check with neighbours or building reception/concierge
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Verify the shipping address used during checkout
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Contact your local delivery office or courier depot
If the issue continues, email us and we will help you open an investigation or claim with the carrier.
INTERNATIONAL SHIPPING
At this time, we only ship within the Australia. We may expand our shipping coverage to international destinations in the future.
CONTACT
If you have any questions about shipping, please contact us at: cevraaustralia@gmail.com
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