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We offer free shipping to every province and territory in Australia.
We offer free standard shipping throughout the Australia with no minimum spend. All orders include tracking for a smooth and reliable delivery experience.
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Beauty & Personal Care items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
You should expect to receive your refund within four weeks of giving your package to the return shipper, although in many cases refunds are processed sooner. This timeframe includes the transit time for us to receive your return from the carrier (5–10 business days), the time it takes us to inspect and process the returned item once received (3–5 business days), and the time required for your bank to complete the refund request (5–10 business days).
If you need to return an item, simply contact us at cevraaustralia@gmail.com and our team will guide you through the return process.
We will notify you via email once we have received and processed the returned item and your refund has been issued.
Deliveries to outer and remote regions of the Australia may experience seasonal delays due to severe weather conditions or limited carrier availability. We appreciate your understanding and kindly ask that you allow additional time for your order to arrive safely.
Aspen Kay Naturals Turmeric Soap Bar is a handmade, cold-processed face and body soap that combines three forms of turmeric with organic shea and calming botanicals for a gentle, non-drying clean.
This 4.5 oz bar is formulated for everyday use and created in small batches in Florida. It uses organic turmeric powder, organic turmeric extract and turmeric essential oil alongside organic shea butter, extra virgin olive oil, castor oil and sunflower oil, plus chamomile and calendula. The result is a creamy lathering soap that cleanses without stripping moisture, scented only with pure turmeric essential oil and free from sulfates, parabens, phthalates, artificial colors and preservatives.
Use the bar morning and night as a facial cleanser, body wash, hand soap or even a shaving soap. Its rich oils moisturize while the mild surfactants remove dirt and oils so skin feels clean but not tight. Suitable for men, women and teens, it works for all skin types including sensitive skin.
This soap blends three distinct turmeric ingredients—powder, extract and essential oil—so you get both texture and concentrated plant compounds in one bar. It’s cold-processed to retain the properties of its organic oils and butters, and dermatologically reviewed to ensure gentle performance. The scent is purely botanical, with no synthetic fragrances.
Patch-test on a small area first if you have very reactive skin. For daily cleansing, keep contact brief and rinse with lukewarm water. If irritation occurs, discontinue use. Many customers report it is gentle enough for sensitive skin due to the soothing chamomile and calendula and the emollient base oils.
The formula centers on organic turmeric in powder, extract and oil forms for plant synergy, with organic shea for moisturization and organic olive, castor and sunflower oils for balanced cleansing and lather. Chamomile and calendula add calming botanical extracts, and the absence of synthetic preservatives or fragrances keeps the ingredient list straightforward.
Who this soap is for: Ideal for shoppers seeking a plant-forward, small-batch soap that cleanses without overdrying. Choose this bar if you prefer organic ingredients, a purely natural scent, and a versatile soap you can use on face and body. It’s a practical option for households that want one reliable bar for multiple uses and for anyone who values handcrafted skincare made in the USA.
Ingredients: Organic Sustainable Palm Oil, Organic Shea Butter, Coconut Oil, Organic Sunflower Oil, Organic Turmeric Extract, Organic Calendula Extract, Organic Chamomile Extract, Organic Olive Oil, Turmeric Essential Oil, Organic Castor Oil, Kaolin Clay, Organic Turmeric Powder, French Pink Clay, Lye.
Q: Can I use this turmeric soap on my face every day?
A: Yes — it’s formulated for daily facial use and all skin types, but patch-test first if you have very reactive skin.
Q: Is this soap free from synthetic fragrances and harsh additives?
A: Yes — scented only with turmeric essential oil and free from sulfates, parabens, phthalates, artificial colors and preservatives.
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Beauty & Personal Care items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
To be eligible for a return, your item must be in the same condition that you received it — unopened, unused, with all original packaging, safety seals intact, and all included accessories. For hygiene and safety reasons, opened or used beauty, skincare, haircare, fragrance, makeup, nail, tattooing, and personal care items cannot be returned.
You will also need your receipt or proof of purchase.
To start a return, contact us at cevraaustralia@gmail.com
All approved returns must be sent to the following address:
Cerva Australia – Returns Department
2601 E 28th St, STE 005
Signal Hill, California
United States
If your return is accepted, you will receive a prepaid return shipping label (when applicable) along with detailed instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
You can always reach us at cevraaustralia@gmail.com for any return questions.
Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, incorrect, leaking, broken, or arrives with missing components. We will evaluate the issue and make it right.
For seller-caused issues (damaged, defective, incorrect, expired), Cerva Australia will cover the return shipping cost.
For safety and hygiene reasons, the following items cannot be returned:
If you are unsure about your item’s return eligibility, please contact us before sending it back.
Exchanges are only available for unopened items that arrived damaged, defective, incorrect, or expired. The fastest way to receive the item you want is to return the original (if eligible) and place a new order once your return is approved.
If your order is shipped into the European Union, you have 14 days to cancel or return the item for any reason. However, Beauty & Personal Care items must still be unopened, unused, with all seals intact, and in their original packaging.
Once we receive and inspect your return, we will notify you whether the refund was approved. If approved, your refund will be processed to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at cevraaustralia@gmail.com
ORDER PROCESSING TIME
All orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or Australia public holidays will be processed on the next business day.
If there is any delay in preparing your order, we will notify you promptly by email.
SHIPPING TIME
Cerva Australia ships exclusively within the Australia (England, Scotland, Wales and Northern Ireland).
Standard delivery: Total delivery time is approximately 5 business days (2–3 days processing + delivery).
Remote or outlying regions: 6–10 business days due to distance, weather conditions and limited carrier routes.
Deliveries to areas such as the Scottish Highlands and Islands, Isle of Man, Channel Islands and certain rural postcodes may take longer because of seasonal and logistical factors.
We always strive for timely deliveries, but once a parcel is handed to the courier, Cerva Australia is not responsible for carrier delays, customs checks or weather-related disruptions.
SHIPPING CONFIRMATION AND TRACKING
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your shipment.
Tracking details typically become active within 24–48 hours after dispatch.
SHIPPING RATES
Standard shipping within the Australia is free on all orders.
Expedited or express delivery options may be available at checkout for an additional fee depending on your location and chosen courier.
ADDRESS ACCURACY
Please ensure your shipping address is complete and accurate before placing your order. Cerva Australia is not responsible for delays, lost shipments or delivery issues caused by incorrect or incomplete addresses (including wrong house numbers, postcodes or flat numbers).
DAMAGED OR LOST PACKAGES
If your order arrives damaged, please contact us immediately at cevraaustralia@gmail.com with clear photos of the outer packaging and the damaged contents. We will review the case and work to resolve the issue as quickly as possible.
If your parcel is marked as “delivered” by the courier but you have not received it, please first:
Check with neighbours or building reception/concierge
Verify the shipping address used during checkout
Contact your local delivery office or courier depot
If the issue continues, email us and we will help you open an investigation or claim with the carrier.
INTERNATIONAL SHIPPING
At this time, we only ship within the Australia. We may expand our shipping coverage to international destinations in the future.
CONTACT
If you have any questions about shipping, please contact us at: cevraaustralia@gmail.com
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