Welcome to Cerva Australia — Premium Beauty with Free Shipping
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We offer free shipping to every province and territory in Australia.
We offer free standard shipping throughout the Australia with no minimum spend. All orders include tracking for a smooth and reliable delivery experience.
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Beauty & Personal Care items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
You should expect to receive your refund within four weeks of giving your package to the return shipper, although in many cases refunds are processed sooner. This timeframe includes the transit time for us to receive your return from the carrier (5–10 business days), the time it takes us to inspect and process the returned item once received (3–5 business days), and the time required for your bank to complete the refund request (5–10 business days).
If you need to return an item, simply contact us at cevraaustralia@gmail.com and our team will guide you through the return process.
We will notify you via email once we have received and processed the returned item and your refund has been issued.
Deliveries to outer and remote regions of the Australia may experience seasonal delays due to severe weather conditions or limited carrier availability. We appreciate your understanding and kindly ask that you allow additional time for your order to arrive safely.
AMOADO Rice Water Scalp Scrub is a gentle exfoliating shampoo that clears buildup, controls oil, and refreshes the scalp using salicylic acid, rice water, and botanical oils.
Designed as a clarifying weekly treatment or a targeted fix when your scalp feels heavy, itchy, or coated with residue, this 8.8 oz scalp scrub blends chemical and physical exfoliation for a deeper clean without stripping moisture. The formula pairs Salicylic Acid (BHA) with fine natural exfoliants, rice water for nutrient support, and a botanical oil complex including tea tree, rosemary, jojoba, and shea to soothe and balance. It is free from sulfates and silicones, so it rinses clean while leaving hair feeling lighter and the scalp refreshed.
The product combines salicylic acid, a lipid‑soluble BHA, with gentle grains that help dislodge flakes, excess oil, and styling residue. Conditioning botanicals like jojoba oil and shea butter help preserve scalp moisture so you get a clean feel without tightening or flaking.
Use this scrub as a focused treatment once a week or every 7–10 days, or more often if you use heavy styling products or have oily, product‑laden hair. It can also be used before a clarifying shampoo when you need a deeper reset.
The formula includes tea tree oil, rosemary, menthol, and ginger extract to provide a cooling, calming sensation while helping balance the scalp microbiome. Because it’s sulfate‑free and contains moisturizing oils, it’s formulated to be kinder than harsh clarifiers—still, patch testing is recommended for very reactive skin.
Rice water is rich in amino acids and minerals that help support the scalp’s natural condition and leave roots feeling strengthened. Caffeine and rosemary deliver a stimulating, invigorating feeling that can improve the perception of a renewed, energized scalp after rinsing.
Who is this for? AMOADO Rice Water Scalp Scrub suits anyone needing a deeper scalp clean—people with oily or product-heavy scalps, those who experience visible flakes or dull roots, and users wanting an occasional clarifying boost without harsh sulfates. It’s appropriate as a weekly reset for most hair textures; avoid frequent use if your scalp is severely dry or compromised, and consult a dermatologist for persistent scalp conditions.
Key formulation notes:
AQUA, SALT, GLYCERIN, RICE FERMENT FILTRATE, SALICYLIC ACID, TEA TREE LEAF OIL, CAFFEINE, ROSMARINUS OFFICINALIS LEAF OIL, SHEA BUTTER / BUTYROSPERMUM PARKII BUTTER, MALEATED CASTOR OIL, MENTHA ARVENSIS LEAF OIL, COCOS NUCIFERA OIL, MELALEUCA ALTERNIFOLIA / TEA TREE LEAF OIL, SIMMONDSIA CHINENSIS SEED OIL / JOJOBA OIL, ZINGIBER OFFICINALE ROOT
Q: How often should I use AMOADO scalp scrub?
A: Use it once weekly or every 7–10 days as a deep-clean treatment; increase only if your scalp is heavily product-laden.
Q: Is this scrub safe for colored hair?
A: Yes. The sulfate-free formula is generally color-safe, but test a small area first and avoid overuse to protect color longevity.
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Beauty & Personal Care items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
To be eligible for a return, your item must be in the same condition that you received it — unopened, unused, with all original packaging, safety seals intact, and all included accessories. For hygiene and safety reasons, opened or used beauty, skincare, haircare, fragrance, makeup, nail, tattooing, and personal care items cannot be returned.
You will also need your receipt or proof of purchase.
To start a return, contact us at cevraaustralia@gmail.com
All approved returns must be sent to the following address:
Cerva Australia – Returns Department
2601 E 28th St, STE 005
Signal Hill, California
United States
If your return is accepted, you will receive a prepaid return shipping label (when applicable) along with detailed instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
You can always reach us at cevraaustralia@gmail.com for any return questions.
Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, incorrect, leaking, broken, or arrives with missing components. We will evaluate the issue and make it right.
For seller-caused issues (damaged, defective, incorrect, expired), Cerva Australia will cover the return shipping cost.
For safety and hygiene reasons, the following items cannot be returned:
If you are unsure about your item’s return eligibility, please contact us before sending it back.
Exchanges are only available for unopened items that arrived damaged, defective, incorrect, or expired. The fastest way to receive the item you want is to return the original (if eligible) and place a new order once your return is approved.
If your order is shipped into the European Union, you have 14 days to cancel or return the item for any reason. However, Beauty & Personal Care items must still be unopened, unused, with all seals intact, and in their original packaging.
Once we receive and inspect your return, we will notify you whether the refund was approved. If approved, your refund will be processed to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at cevraaustralia@gmail.com
ORDER PROCESSING TIME
All orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or Australia public holidays will be processed on the next business day.
If there is any delay in preparing your order, we will notify you promptly by email.
SHIPPING TIME
Cerva Australia ships exclusively within the Australia (England, Scotland, Wales and Northern Ireland).
Standard delivery: Total delivery time is approximately 5 business days (2–3 days processing + delivery).
Remote or outlying regions: 6–10 business days due to distance, weather conditions and limited carrier routes.
Deliveries to areas such as the Scottish Highlands and Islands, Isle of Man, Channel Islands and certain rural postcodes may take longer because of seasonal and logistical factors.
We always strive for timely deliveries, but once a parcel is handed to the courier, Cerva Australia is not responsible for carrier delays, customs checks or weather-related disruptions.
SHIPPING CONFIRMATION AND TRACKING
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your shipment.
Tracking details typically become active within 24–48 hours after dispatch.
SHIPPING RATES
Standard shipping within the Australia is free on all orders.
Expedited or express delivery options may be available at checkout for an additional fee depending on your location and chosen courier.
ADDRESS ACCURACY
Please ensure your shipping address is complete and accurate before placing your order. Cerva Australia is not responsible for delays, lost shipments or delivery issues caused by incorrect or incomplete addresses (including wrong house numbers, postcodes or flat numbers).
DAMAGED OR LOST PACKAGES
If your order arrives damaged, please contact us immediately at cevraaustralia@gmail.com with clear photos of the outer packaging and the damaged contents. We will review the case and work to resolve the issue as quickly as possible.
If your parcel is marked as “delivered” by the courier but you have not received it, please first:
Check with neighbours or building reception/concierge
Verify the shipping address used during checkout
Contact your local delivery office or courier depot
If the issue continues, email us and we will help you open an investigation or claim with the carrier.
INTERNATIONAL SHIPPING
At this time, we only ship within the Australia. We may expand our shipping coverage to international destinations in the future.
CONTACT
If you have any questions about shipping, please contact us at: cevraaustralia@gmail.com
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Welcome to Cerva Australia | Professional Beauty Supplies, Skincare & Cosmetics! The terms “we”, “us” and “our” refer to Cerva Australia | Professional Beauty Supplies, Skincare & Cosmetics. We operate this store and website, including all related information, content, features, tools, products and services in order to provide you with a curated shopping experience (“the Services”). The website is powered by Shopify, which enables us to provide the Services to you.
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We do not guarantee that the quality or appearance of any product will meet your expectations.
All product descriptions, pricing, and availability are subject to change at any time without notice.
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We do not guarantee uninterrupted, error-free service, and we do not warrant the accuracy or completeness of any content.
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Questions regarding these Terms should be sent to:
Cerva Australia | Professional Beauty Supplies, Skincare & Cosmetics
Email: cevraaustralia@gmail.com
Address: 405 Liverpool St, STE 008, Darlinghurst NSW 2010, Australia